Feral Heart

Help & Guidance => Game Help => Topic started by: xAenigmax on May 04, 2017, 12:23:41 am

Title: Unable to Load into Game ~ (RESOLVED)
Post by: xAenigmax on May 04, 2017, 12:23:41 am

When logging in, it says "Connecting to front server"
then after a couple of seconds, it states "Failed to connect to front server"

So the I am not able to get into the game at all, all of my login information is correct too, I made sure of it. I also have the new patch updated as well.. .

Title: Re: Unable to Load into Game ~
Post by: Morgra on May 04, 2017, 12:29:34 am

Did you sign into the login tab page?

http://feral-heart.com/login/index.php (http://feral-heart.com/login/index.php)

This page is required to sign in before you open the game client, where you have to login as well. Keep in mind, this tab needs to be open in your browser for the duration of your gameplay.

Title: Re: Unable to Load into Game ~ (RESOLVED)
Post by: xAenigmax on May 04, 2017, 01:01:37 am

Quote from: Morgra on May 04, 2017, 12:29:34 am

Did you sign into the login tab page?

http://feral-heart.com/login/index.php (http://feral-heart.com/login/index.php)

This page is required to sign in before you open the game client, where you have to login as well. Keep in mind, this tab needs to be open in your browser for the duration of your gameplay.

Thank you so so much!!!!

Title: Re: Unable to Load into Game ~ (RESOLVED)
Post by: Morgra on May 04, 2017, 01:05:26 am

You're welcome! Glad I could help. If you have any further questions about the login tab page, feel free to PM me or another member of staff.

I will lock this now.