Okay, so. I recently got a preset & everything was fine... AT FIRST. After a while i noticed that every time i log onto FH, i see that the preset is no longer on my character and is gone from the preset select menu so i have to re-export it. It happened more than once and i'm kinda concerned. I do have the Preset Sync and i updated it just yesterday. Any help?
I've never really been in this situation myself, but maybe after exporting your preset you could place the .fhp in both the Presets and PrivatePresets folder to see if that changes anything. I'm unsure as I can't see it myself, but it does sound like your preset is automatically being deleted. I do have a couple of questions, though, that might help me understand further.
▸ Did you start having this trouble after updating the preset sync?
▸ When updating the preset sync, was it an update that the sync provided itself? (As in, it tells you that a new version is available and that you should update it)
▸ Or did you update the preset sync using a download Raz provided in Feb 2017?
If related to the second question, then you might want to contact/report it to Raz in that case so he can investigate further. It is best to report it here, so people can see it publically and maybe confirm if they have the same issue. But only report this if it is in relation to the second question.