Feral Heart

Help & Guidance => Game Help => Topic started by: Void on June 22, 2017, 04:01:06 am

Title: Entering map causes game to crash
Post by: Void on June 22, 2017, 04:01:06 am: Hello! Back here with another question ~

Before you say, yes I have checked the other topics, however none seem to actually help my issue.
I downloaded my groups map, and did everything right (Exports folder>Exports, Sounds folder>Sounds)

However, whenever I try and enter this map, it takes a while and then crashes at the loading screen. I have tried putting the files from exports into the separate folders (terrains, objects, etc) and it still does not work. I have re downloaded the map and overwrited everthing in case something got jumbled in the first download. Still crashes x.x
This is the first time that it has happened to me, and my one thought could be "Maybe my laptop is not capable of this," but you can be the judges of it!

If you have any way that would help me fix this annoying issue I would appreciate it very much ~

Thanks
Title: Re: Entering map causes game to crash
Post by: Morgra on June 22, 2017, 04:35:54 am: Check your particles folder at C:\FeralHeart\media\particles for duplicate particle files. Sometimes with the installation or export of a map, duplicate particle files are added in the folder, causing crashing issues.

Duplicate particle files will either end in _0 or _1 and have an identical name to another particle in the folder.
Title: Re: Entering map causes game to crash
Post by: Void on June 22, 2017, 04:53:08 am: Nothing seems to be the problem in there ~ x.x
Title: Re: Entering map causes game to crash
Post by: Morgra on June 22, 2017, 08:56:57 am: Quote from: Void on June 22, 2017, 04:53:08 am
Nothing seems to be the problem in there ~ x.x

Hmm...
You could try changing your rendering subsystem from Direct3D9 to OpenGL and vice versa (if you are on OpenGL, switch to Direct3D9). I also recommend turning off your water reflections and turning your View/Draw Distance all the way down before you attempt to re-enter the map.

To change your rendering subsystem, look here (https://feral-heart.com/smf/index.php?topic=10423.msg144821#msg144821). About halfway down that post, it should give you some information on the two different methods to go about changing it. You can change it through the Options menu or through the ogre.cfg. That post will explain both methods, but if you need help, feel free to continue asking us in this thread.

Throughout all of this I recommend having the "Go Home" feature in the User Panel (https://feral-heart.com/index.php?option=com_wrapper&view=wrapper&Itemid=55) open so that way you can send the character home (back to Lonely Cave if you still have the default home location set) and be able to reaccess it and reattempt to enter the map.
Title: Re: Entering map causes game to crash
Post by: Void on June 23, 2017, 12:57:52 am: Alright, I'll try the low water option first then if that doesn't work change the system ~ I'll let you know how it goes
Title: Re: Entering map causes game to crash
Post by: Void on June 23, 2017, 01:31:44 am: Tried both methods and map still resulted in crashing. Any other things I should look out for? Or else I might go over everything again
Title: Re: Entering map causes game to crash
Post by: Morgra on June 23, 2017, 01:37:31 am: I would try to remove the files (the map files) that you downloaded, restart the game, exit out of the game and then reinstall the map files. See if that does anything.

Another trick that worked for me one time, for some odd reason, was entering a different custom map, going back to the Cape then entering the custom map that had been crashing beforehand. For some reason it got me in the map. You could try that and see if it helps?
Title: Re: Entering map causes game to crash
Post by: Void on June 23, 2017, 02:37:10 am: That sounds smart, I'll go try the map thing and if that fails, delete the entire map stuff and redownlaod
Title: Re: Entering map causes game to crash
Post by: Void on June 23, 2017, 03:30:01 am: Didn't seem to work :/ tried entering another map and moving into the one I was having issues with and that failed. Then I reinstalled the map (deleted previous files) and tried going into the map on both systems, which did not work either. Would restarting my computer help at all?
Title: Re: Entering map causes game to crash
Post by: Morgra on June 23, 2017, 03:31:50 am: Quote from: Void on June 23, 2017, 03:30:01 am
Didn't seem to work :/ tried entering another map and moving into the one I was having issues with and that failed. Then I reinstalled the map (deleted previous files) and tried going into the map on both systems, which did not work either. Would restarting my computer help at all?

By chance what is the map you are trying to install? (if it is public for download of course). I'd like to see if I run into the same crashing problem. If I do end up crashing, it is something fixable on the map maker's end and we can rule out your computer being the specific problem.

Provide a link if you're able to!
Title: Re: Entering map causes game to crash
Post by: Void on June 23, 2017, 04:02:32 am: Do you mind if I PM it to you? It is a private map however I am allowed to share the link with you ~
Title: Re: Entering map causes game to crash
Post by: Morgra on June 23, 2017, 04:52:03 am: Quote from: Void on June 23, 2017, 04:02:32 am
Do you mind if I PM it to you? It is a private map however I am allowed to share the link with you ~

Go for it! Works for me ^^
Title: Re: Entering map causes game to crash
Post by: Morgra on June 23, 2017, 09:32:24 am: Alright. I received the map you sent me. I had managed to get in without much problem. FeralHeart froze for a moment but it let my character in. In the map that you sent me, I found that there were a lot of different .fho (object) files. A recommendation I have, to atleast get your character to enter the map is to remove some of the larger-sized .fho's from your exports folder. Here is a list of each of the fho packs that were in that map and the ones I highlighted in red are the ones I recommend you remove first. If I were you, I would make a New Folder on your desktop and Cut and Paste the .fho files that you would like to remove into that folder.

All of this object removal is for testing purposes and to get your character into the map without crashing. However, some systems might not be able to handle higher-poly meshes or larger object files in the maps. It will all just be a "test and see what works" for you. Meaning, you may have to move more object files out or you may be able to get away with putting some back after you manage to get your character again.

Hope this information helps and I hope a little bit of removal of some of the object files should get ya into the map without the crashing.

Here is the list of the object files: (click the image once to enlarge it on the forums)

(http://i.imgur.com/8B7r0vk.png)
Title: Re: Entering map causes game to crash
Post by: Void on June 24, 2017, 04:54:34 pm: I removed all of the larger files, but it still didn't seem to work. I'm going to continue removing the fho files and I'll let you know how that goes.
Title: Re: Entering map causes game to crash
Post by: Void on June 27, 2017, 05:03:23 am: So it's gotten to the point where I've nearly taken out all the objects but still won't work.
Today I also downloaded some new maps for other groups and when I entered those it seemed to be okay.
I might try reinstalling for the third time, restarting my laptop or just trying it on the other laptop
Title: Re: Entering map causes game to crash
Post by: Kerriki on June 30, 2017, 05:36:19 pm: Try deleting any sky and weather (.fhs and .fhw) files the map might have come with
Title: Re: Entering map causes game to crash
Post by: Void on July 04, 2017, 02:24:29 am: Ooh I'll try that
Title: Re: Entering map causes game to crash
Post by: Void on July 17, 2017, 01:50:32 am: Thanks so much for the help! The problem is fixed so you can lock this thread :D
Title: Re: Entering map causes game to crash
Post by: Morgra on July 17, 2017, 01:51:41 am: Locking this up. Glad you got the help you needed!