Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: onesidedlove on June 22, 2017, 05:54:03 am

Title: account
Post by: onesidedlove on June 22, 2017, 05:54:03 am
I had this account for a while and it's log in details was remembered by the computer. I changed my username and email, because I have NO idea what was the email or the password on this account. So I changed the email, and I'm trying to change the password but everytime I click on the email link it says "bad reset code"..
Title: Re: account
Post by: LadySigyn on June 22, 2017, 06:06:53 am
This issues has been addressed in the past, here is a quote I found by Bawfle on how to deal with this issue you're having with resetting your password.

If you aren't already, I suggest resetting your password at the Homepage through 'Forgotten Password'. Though, if you are still having problems (or this is what you did in the first place), then I suggest addressing the matter to an active Member of Staff (https://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52) who can give an accurate answer or solution to this specific problem.

I hope this helps somehow!
Title: Re: account
Post by: onesidedloves on June 22, 2017, 10:12:17 am
yeah i got locked out that account because my computer didn't remember the password anymore. rip
Title: Re: account
Post by: Bawfle on June 22, 2017, 10:53:28 am
So you changed your e-mail on another account you have, as well as the username, and changed it to onesidedloves? And this is because you had been using 'automatic login' on the login page and forum for the other account, so you forgot the password, and you already had forgotten the e-mail you were using for that account?

Only thing I can suggest is contacting a member of staff to see if they can get hold of the e-mail you are using on the account you are trying to change your details on, since you cannot remember the e-mail you used.
Title: Re: account
Post by: onesidedloves on June 22, 2017, 12:56:15 pm
i changed the email and so i tried resetting the password, but everytime i clicked on the email it said "bad reset code"
Title: Re: account
Post by: Warriorstrike on June 22, 2017, 11:25:29 pm
I'll PM you and see if I can help you. <3