Feral Heart

Help & Guidance => Game Help => Topic started by: Radaways on June 29, 2017, 07:31:29 pm

Title: Crashing when I try to make a new character
Post by: Radaways on June 29, 2017, 07:31:29 pm
Whenever I try to make a new Character FH crashes.
This has happened before once, after ahwhile I fixed it, but now I can't.
Before I ended up deleting a old preset file and restarting.
I believe this is a problem with preset sync? I just need help!
Title: Re: Crashing when I try to make a new character
Post by: Bawfle on June 29, 2017, 08:02:21 pm
You should probably consider uninstalling preset sync, and see if that changes anything. It may be too much for your FH to handle.
Title: Re: Crashing when I try to make a new character
Post by: Radaways on June 29, 2017, 08:11:01 pm
Whenever I try to make a new Character FH crashes.
This has happened before once, after ahwhile I fixed it, but now I can't.
Before I ended up deleting a old preset file and restarting.
I believe this is a problem with preset sync? I just need help!

I really wouldn't like to do that, considering the fact that I spent a bunch of money getting presets for it.
Hope it doesn't resort to that.
Title: Re: Crashing when I try to make a new character
Post by: Bawfle on June 29, 2017, 08:19:55 pm
Spent money? As in you commissioned presets for yourself? Well, this shouldn't effect things at all. You are still able to upload presets through the User Panel, you don't need the preset sync as well unless you want to see other people's presets.
Title: Re: Crashing when I try to make a new character
Post by: Radaways on June 29, 2017, 08:24:38 pm
Spent money? As in you commissioned presets for yourself? Well, this shouldn't effect things at all. You are still able to upload presets through the User Panel, you don't need the preset sync as well unless you want to see other people's presets.


Oh yeah, Totally forgot about that! Yet, I still enjoy seeing other peoples preset this way! I'm just super lazy. I'll consider this for the future if I can't figure out the problem again.
Title: Re: Crashing when I try to make a new character
Post by: Morgra on June 29, 2017, 09:41:22 pm
You can keep the presets that the Preset Sync has downloaded for you and have the Preset Sync uninstalled. But, this will mean that the presets uploaded to the sync will not show up for you unless you periodically install the preset sync to stay updated with the latest presets that are uploaded.

However, before we try any of that, I think it would be wise to do a full reinstall of the game. Backup all of your custom content to a different location and then completely erase your FeralHeart folder. Then, install a brand new copy of the game, first without the Preset Sync and see if the problem is fixed. If it is, install the Preset Sync and see if that is the issue.
Title: Re: Crashing when I try to make a new character
Post by: weedlinq on June 30, 2017, 05:32:09 pm
Imma reinstall FH <3 thanks for the help, Both of you! I hope it ends up working <3 it's a really great community ya'll got goin here.
Title: Re: Crashing when I try to make a new character
Post by: weedlinq on June 30, 2017, 05:43:07 pm
OP side acc, whoops!
Title: Re: Crashing when I try to make a new character
Post by: Radaways on June 30, 2017, 08:32:42 pm
You can keep the presets that the Preset Sync has downloaded for you and have the Preset Sync uninstalled. But, this will mean that the presets uploaded to the sync will not show up for you unless you periodically install the preset sync to stay updated with the latest presets that are uploaded.

However, before we try any of that, I think it would be wise to do a full reinstall of the game. Backup all of your custom content to a different location and then completely erase your FeralHeart folder. Then, install a brand new copy of the game, first without the Preset Sync and see if the problem is fixed. If it is, install the Preset Sync and see if that is the issue.

I redownloaded it and it didn't fix the problem. I don't know what to do anymore.
Title: Re: Crashing when I try to make a new character
Post by: Morgra on June 30, 2017, 11:46:01 pm
I redownloaded it and it didn't fix the problem. I don't know what to do anymore.

Did you redownload and reinstall the game only? Without the sync?