Feral Heart

Help & Guidance => Game Help => Topic started by: AlternianVoid on July 17, 2017, 07:50:10 am

Title: Unable to log into front server
Post by: AlternianVoid on July 17, 2017, 07:50:10 am

Long story short, I've been trying to log into Feral-Heart for about a year now and have been unable to. Every time I try to log in, I get the same "unable to connect to front server" notification. I've tried redownloading, checking my firewall, enabling cookies, and using the browser login tab thing (I'm on Chrome but I've also tried it on Internet Explorer), and so far none of them have worked, especially the browser login. Whenever I try to sign in via browser the login boxes keep refreshing.
 
I've searched through so many YT videos and forums but none of them have been able to fix my problem. "OTL


(Note: I am able to play other downloadable games such as Overwatch and Istaria on my laptop. The only one that doesn't work is FH)

Title: Re: Unable to log into front server
Post by: Kuri on July 17, 2017, 08:29:15 am

Quote from: Kynvuu on June 19, 2017, 01:02:27 pm

Hi there! Have you made sure that you are logging into THIS PAGE (https://feral-heart.com/login/index.php) and keeping it open while you play?

If you are doing so and it is still not working, try these solutions below:
-Disable any proxies on your web browser
-Try logging on from another web browser
-Login to the Play Game tab on a tablet or mobile device
-After logging into the Play Game tab, refresh it a couple of times and let it sit for a few minutes before logging into the game itself.

Is this helpful at all?

Title: Re: Unable to log into front server
Post by: Insoholic on July 17, 2017, 10:03:01 am

There's a possibility you may be banned right now. Message a staff member to look further into the matter: FeralHeart Staff (https://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)