Feral Heart
Help & Guidance => Game Help => Topic started by: Emberflame on July 26, 2017, 07:31:12 pm
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Alright, so I'm an old member returning after a few years. I used to have an account on the game, but I stopped playing. I did follow the forum for a while (and obviously my forum account still works.) A while back I saw the "all inactive accounts will be DELETED!" announcement; I loaded my account on the forum and all was well. Unfortunately I've tried using my old account, but it "fails to connect to front server." Does this mean that my old account was deleted anyway? Since I didn't load the game itself it would have still been considered inactive.
Either way, if anyone could tell me how to get back into the game, whether my old account can be recovered or if I should make a new one, that would be great! Thanks!
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Hi there! If the account you are trying to get into has not been logged into the game in the last 18 months, then the server has most likely deleted the account. It would still be possible for you to access your forum profile if this were the case, which is why you are still able to log in on the website.
If by any chance your account has been actively logged into the game in the last 18 months, make sure that you are logging into the Play Game tab (found here --> https://feral-heart.com/login/index.php) and keeping it open while you play.
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Ah, yes it's working now! Thank you. :)
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I'll go ahead and lock this since it's working.