Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: FlyingGrass on July 27, 2017, 09:01:15 am

Title: Can't log into the Play Game tab
Post by: FlyingGrass on July 27, 2017, 09:01:15 am

I've checked my password around 10 times, typing it in very carefully, but I can't log into the Play Game tab, it just keeps erasing both fields.

I've checked everything that could cause the password to be typed wrong, Caps Lock isn't on, I'm capitalising the letters properly, I'm adding the right numbers, having Num Lock on and off didn't help, there are no malfunctioning keys on my keyboard, I can't think of any other way to fix it.

I logged in successfully earlier, are the servers down?

Title: Re: Can't log into the Play Game tab
Post by: Morgra on July 27, 2017, 10:06:38 am

To my knowledge, at the time this was posted there weren't any issues with the server.

Try again when you next are able to and see if it works. If not i'd try logging into the login tab page from a different browser or from a mobile device and see if it accepts your login details.

Title: Re: Can't log into the Play Game tab
Post by: FlyingGrass on July 27, 2017, 10:11:10 am

Quote from: Morgra on July 27, 2017, 10:06:38 am

To my knowledge, at the time this was posted there weren't any issues with the server.

Try again when you next are able to and see if it works. If not i'd try logging into the login tab page from a different browser or from a mobile device and see if it accepts your login details.

Thank you!
I tried logging in on chrome again and it started working. I'll try the other ways you suggested if it ever happens again!

Title: Re: Can't log into the Play Game tab
Post by: Kynvuu on July 27, 2017, 12:03:40 pm

I'll go ahead and lock this as you have gotten it to work. Please let us know if you need any more help in the future! c: