Feral Heart
Help & Guidance => Game Help => Topic started by: Wingchant on July 28, 2017, 05:30:51 am
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I recently changed the username of my account and I keep getting an error saying that my username or password is invalid. I have the game page open. While changing my username I read the warning that says to email [email protected] if I have any problems, although my emails aren't delivering because it says the email cannot be found.
My old username is moonlight2102 and I've changed it into Wingchant.
I don't know if this could be of any use to you, but here's a screenshot:
(http://i.imgur.com/y2W5kgq.png)
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Strange... considering you're able to log in here on the site just fine, it seems.
Are you able to log into the game, at all? Try closing completely out of the game, log in page included, and then try re-logging in.
Careful if you have any capital letters or symbols in your password. Type everything out precisely.
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Make sure to avoid using the numpad on your keyboard to type in your nickname and password.
You'll have to use the numbers above the rest of the letters in order to login, because the numpad doesn't work.
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I just reset my password and now I can login. Thank you for the advice!
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Locking this up since a solution was found.