Feral Heart
Help & Guidance => Game Help => Topic started by: StarletteNight on July 30, 2017, 11:38:38 pm
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Hey, everyone --
Short version of my problem: My game is constantly crashing.
A bit longer version:
My game used to crash way back when the login page would keep timing you out, but that problem has since been resolved.
I took a break from FeralHeart for a few months, came back, and now I'm constantly crashing. I can't stay logged into the game for more than 5 or 10 minutes before I lose connection.
1) I have tried reinstalling the game.
2) I have checked for extra particles.
3) My fh.log file keeps saying things such as . . .
ERROR::SaveFile:loadz: WaterMillGates.cfg failed!
ERROR::SaveFile:loadz: fhPodiumGates.cfg failed!
ERROR::SaveFile:loadz: fhPodiumWater.cfg failed!
Cannot find item with index 82
Cannot find item with index 58
Cannot find item with index 50
ERROR::SaveFile:loadz: 1_13_FluoritePlainsWater.cfg failed!
Cannot find item with index 92
Cannot find item with index 170
Cannot find item with index 415
Cannot find item with index 411
Network:: Startup Failed!
I do not even have those .cfg files on my computer at all and neither do any of my companions who play the game.
I know that my internet isn't the best, so maybe this is unfortunately just my internet connection, but I want to know if there is absolutely anything else I can try to fix this. My internet does not crash me out of other games this frequently, so I'm very surprised.
Any help would be very much appreciated.
- StarletteNight
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Have you tried renaming/removing the old FH folder before installing again? Old or corrupted files might mess things up.
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Have you tried renaming/removing the old FH folder before installing again? Old or corrupted files might mess things up.
Yes. I completely deleted the folder from both its original location and the recycling bin.
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Odd, have you downloaded a new installer from here? https://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40
Since you say you can get on for at least 5 mins, try this:
Change the subrender system in the Ogre.cfg from Direct3D9 to OpenGL or vice versa.
I have the same problem, mine lasts longer but with Direct3D9 after a while it decides to just crash. But while playing with it set to OpenGL it runs just fine for hours.
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Odd, have you downloaded a new installer from here? https://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40
Since you say you can get on for at least 5 mins, try this:
Change the subrender system in the Ogre.cfg from Direct3D9 to OpenGL or vice versa.
I have the same problem, mine lasts longer but with Direct3D9 after a while it decides to just crash. But while playing with it set to OpenGL it runs just fine for hours.
Yes, that's where I've gotten it from.
I've tried changing the subrendering systems already.
Someone else mentioned trying to update my drivers, but I'm not really sure how to do that. I'll have to search around.
Nevermind. Father told me not to do that one.
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I would suggest uninstalling the game (not just deleting the folder) through your Control Panel completely. Then remove any files you have connected to the game. After that, try downloading the Mediafire version (http://www.mediafire.com/file/7b69j3pe2u6d9x0/FHsetup1.15.exe), as opposed to the download options listed for you on the website, in case they might be giving you some trouble. When going through the setup, select to download the "Light" version of the game (instead of the Full version); this should help with any lag that might be getting in the way. This version of the game will be a bit less "pretty," but it should be easier on your computer. If your computer is old, it simply may have difficulty running the program, but the Light version should help.
Perhaps try right-clicking on the FH Application icon, and open it as an Administrator, as well. ^^
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I would suggest uninstalling the game (not just deleting the folder) through your Control Panel completely. Then remove any files you have connected to the game. After that, try downloading the Mediafire version (http://www.mediafire.com/file/7b69j3pe2u6d9x0/FHsetup1.15.exe), as opposed to the download options listed for you on the website, in case they might be giving you some trouble. When going through the setup, select to download the "Light" version of the game (instead of the Full version); this should help with any lag that might be getting in the way. This version of the game will be a bit less "pretty," but it should be easier on your computer. If your computer is old, it simply may have difficulty running the program, but the Light version should help.
Perhaps try right-clicking on the FH Application icon, and open it as an Administrator, as well. ^^
None of these have worked, either, unfortunately.
Is there anything else I could try?
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Are you crashing on a specific character or map by chance?
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Are you crashing on a specific character or map by chance?
Nope. All maps and all characters.
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About a year ago I would crash a lot, but it ended up being because the webpage tab kept signing me out. So I got a Tab Refresher, and I was fine. Now, that page never times me out . . . I'm just constantly crashing. Maybe my laptop doesn't like some of the updates that have been made in the past year? I'd gladly take using a Tab Refresher and having things the way they were over this.
Is there any way to download an older version of the game with fewer "updates" added that would still allow me to play in the same server as everyone else?
It's a long shot, but I might as well ask about that here in case my theory proves to be true.
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- Do you happen to have a cyrilic alphabet, by any chance? If you have one and/or type strange symbols in the chatbox, your game will crash.
If that's the case, you'll have to reset your character's home and send them back to Lonely Cave. - Have you installed any custom maps or item packs recently?
- Go to your main "FeralHeart" folder -> media -> terrains -> fhmaps
After that, can you please take a screenshot of the folder's content/tell me what files are in the folder and post it here?
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- Do you happen to have a cyrilic alphabet, by any chance? If you have one and/or type strange symbols in the chatbox, your game will crash.
If that's the case, you'll have to reset your character's home and send them back to Lonely Cave. - Have you installed any custom maps or item packs recently?
- Go to your main "FeralHeart" folder -> media -> terrains -> fhmaps
After that, can you please take a screenshot of the folder's content/tell me what files are in the folder and post it here?
No to the first.
No to the second. Since I've completely reinstalled the game numerous times now, I have no custom content in my game. The only "pack" I use is Legendary Markings v4.
Can't seem to get a picture of the folder to work.
I have:
fhobjects (folder)
fhweather (folder)
-credit.txt
fhBonfireIslands.fhm
fhCapeOfWorlds.fhm
fhCherikaValley.fhm
fhEasternPass.fhm
fhFichoTunnels.fhm
fhKiwimbiBeach.fhm
fhLonelyCave.fhm
fhPodium.fhm
fhSeasideGrove.fhm
fhTheGrounds.fhm
fhZamaGrotto.fhm
WaterMill.fhm
Would deleting Watermill and Podium help? o:
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Deleting them hasn't really done anything in terms of my crashing.
Unless anyone has any more solutions I can try, I really do believe that the crashing is a combination of two things:
1) My internet connection -- which yeah, is pretty bad
2) The updates the game has made in 2017 (I miss just using a Page Refresher. I never crashed at all when I had that.)
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Would deleting Watermill and Podium help? o:
Watermill is the map of the title/login screen ingame and Podium is the character creation map. Strange, but yes they are actually maps xD. I wouldn't delete these ^^
As for the game update, nothing much changed except for the maps and user interface. I doubt it's because of the update.
Perhaps try opening up map maker or preset maker for a while and see if your game crashes. Then we can determine if it's your connection to the server or the game client itself.
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Would deleting Watermill and Podium help? o:
Watermill is the map of the title/login screen ingame and Podium is the character creation map. Strange, but yes they are actually maps xD. I wouldn't delete these ^^
As for the game update, nothing much changed except for the maps and user interface. I doubt it's because of the update.
Perhaps try opening up map maker or preset maker for a while and see if your game crashes. Then we can determine if it's your connection to the server or the game client itself.
It does not look like being in map maker crashes it.
What would this indicate?
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I finally convinced my dad to get us a new modem and sure enough, no more crashing! I've been logged onto the game for 9 hours with no issues. c: This can be closed/locked. ^^
Thanks for all the suggestions! They may be super helpful for someone else!
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I'll be locking this now ^^ Have fun in the game!