Feral Heart

Help & Guidance => Game Help => Topic started by: kutsii on August 06, 2017, 10:08:05 am

Title: failed to connect to front server
Post by: kutsii on August 06, 2017, 10:08:05 am

usermame and password are correct.
what is the problem?

Title: Re: failed to connect to front server
Post by: Azurain on August 06, 2017, 10:12:10 am

ARe you sure you're logging into the "Play Game" tab here? -----> https://feral-heart.com/login/index.php

Make sure you're logged into that and that you have that running behind the game window.

Title: Re: failed to connect to front server
Post by: Insoholic on August 06, 2017, 11:57:20 am

Quote from: Redlinelies

As mentioned earlier in this thread, we have a new system in place to take care of the game and make it more secure. This requires users to open up a new tab on our site, login with their desired account and keep the browser open during the time they play the game. This tab is one of the new security measures, and as much as it might cause more hassle to play the game, we hope that all users understand the importance of having it there. Instructions on how to use it can be found below:

-Either use this link http://feral-heart.com/login/ (http://feral-heart.com/login/) or click "Play Game" in the right side of the site menu.

-Login to the account you wish to play on by providing the correct details.

-Give it a minute to connect and then launch your FH game client and login through there with the same account.

-Keep the tab and browser open during the whole time you play Feral-Heart.

Follow the instructions above and you shouldn't have any problems at all. I hope your problem will be solved soon!