Feral Heart

Help & Guidance => Game Help => Topic started by: Freakout on August 30, 2017, 07:10:12 pm

Title: A problem logging in...
Post by: Freakout on August 30, 2017, 07:10:12 pm
So when I'm on the site, and I click Play Game, and I attempt to log in, it simply clears the username and password bars. I know I'm using my correct login info, but it still does the same thing. Over and over again. I want to play the game, but I can't without that 1 page open, which it won't let me get to. I anyone else having this problem? How do I fix it?
Title: Re: A problem logging in...
Post by: Hakumi on August 30, 2017, 07:18:44 pm
So when I'm on the site, and I click Play Game, and I attempt to log in, it simply clears the username and password bars. I know I'm using my correct login info, but it still does the same thing. Over and over again. I want to play the game, but I can't without that 1 page open, which it won't let me get to. I anyone else having this problem? How do I fix it?


I think my friend was having similar issues earlier today where it wasn't accepting their login info and that both the site and the game info was used by two different passwords for them. It might be some bug / glitch. But if you have another password that's associated with the site, see if that does anything. Also, make sure that you in fact using the correct information. Including special characters, etc. Plus, ( unless it changed ) it's cASe SeNSitIVe..
You can also try logging in from another browser if that helps.
Title: Re: A problem logging in...
Post by: Vespian on August 30, 2017, 07:22:22 pm
This happened to Vespian once.
I used my phone (or you can use some other device, i.e, iPad, Kindle Fire, etc.) to log into the login page and that seemed to work.
When I restarted my laptop, the login page glitch ceased so you can try that, as well if you have no access to other devices.
Title: Re: A problem logging in...
Post by: Freakout on August 30, 2017, 07:24:35 pm
So when I'm on the site, and I click Play Game, and I attempt to log in, it simply clears the username and password bars. I know I'm using my correct login info, but it still does the same thing. Over and over again. I want to play the game, but I can't without that 1 page open, which it won't let me get to. I anyone else having this problem? How do I fix it?


I think my friend was having similar issues earlier today where it wasn't accepting their login info and that both the site and the game info was used by two different passwords for them. It might be some bug / glitch. But if you have another password that's associated with the site, see if that does anything. Also, make sure that you in fact using the correct information. Including special characters, etc. Plus, ( unless it changed ) it's cASe SeNSitIVe..
You can also try logging in from another browser if that helps.

I tried a different browser, and it working. Thank you!
Title: Re: A problem logging in...
Post by: Hakumi on August 30, 2017, 07:27:24 pm
So when I'm on the site, and I click Play Game, and I attempt to log in, it simply clears the username and password bars. I know I'm using my correct login info, but it still does the same thing. Over and over again. I want to play the game, but I can't without that 1 page open, which it won't let me get to. I anyone else having this problem? How do I fix it?


I think my friend was having similar issues earlier today where it wasn't accepting their login info and that both the site and the game info was used by two different passwords for them. It might be some bug / glitch. But if you have another password that's associated with the site, see if that does anything. Also, make sure that you in fact using the correct information. Including special characters, etc. Plus, ( unless it changed ) it's cASe SeNSitIVe..
You can also try logging in from another browser if that helps.

I tried a different browser, and it working. Thank you!



Nej problem, glad the matter was resolved. Have fun c;