Feral Heart

Help & Guidance => Game Help => Topic started by: ShadowMT13 on September 20, 2017, 09:46:52 am

Title: It will not let me sign into the "play game" so I can access the front server...
Post by: ShadowMT13 on September 20, 2017, 09:46:52 am
Yeah I am having issues with this. No it is not a forgotten password I can assure you and it is not my internet connection. Please help.
Title: Re: It will not let me sign into the "play game" so I can access the front server...
Post by: Bawfle on September 20, 2017, 09:58:59 am
It's possible that you're entering your password incorrectly, if the page is just resetting. Though, if you're sure it's a connection issue, then I suggest unplugging your router for 10 seconds, and then plugging it back in again to reset it. If that doesn't work, then I imagine you will need to wait until the connection between the login and your area gets stronger.
Title: Re: It will not let me sign into the "play game" so I can access the front server...
Post by: VortexAlive on September 20, 2017, 10:00:05 am
Is your browser preventing/blocking cookies from being set/kept?
This will cause the "Play Game" tab to be unable to log you in at all.
Title: Re: It will not let me sign into the "play game" so I can access the front server...
Post by: Insoholic on September 20, 2017, 05:30:22 pm
Quote from:
Open up your Control Panel, located in the Start menu. Depending on which Operating system you use and which layout, it might look differently. But Windows firewall should be in the category "security," or just find the text, "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing "add program."
Quote from:
Go to https://feral-heart.com/myip/ (https://feral-heart.com/myip/) and that will show you the IP address that you're connecting to the panel with.
Then, download www.feral-heart.com/myip.zip (http://www.feral-heart.com/myip.zip) and run it. When it's complete, see what IP address it gives to you and check if it matches with the first IP address. They must match! If they don't, you're probably using a proxy and you have to disable it. Do not post that IP address anywhere!
Title: Re: It will not let me sign into the "play game" so I can access the front server...
Post by: ShadowMT13 on September 20, 2017, 11:31:01 pm
Quote from: Bawfle on September 20, 2017, 09:58:59 am
It's possible that you're entering your password incorrectly, if the page is just resetting. Though, if you're sure it's a connection issue, then I suggest unplugging your router for 10 seconds, and then plugging it back in again to reset it. If that doesn't work, then I imagine you will need to wait until the connection between the login and your area gets stronger.

Read what I said, I KNOW IT IS NOT MY PASSWORD.
Title: Re: It will not let me sign into the "play game" so I can access the front server...
Post by: ShadowMT13 on September 20, 2017, 11:32:55 pm
Quote from: VortexAlive on September 20, 2017, 10:00:05 am
Is your browser preventing/blocking cookies from being set/kept?
This will cause the "Play Game" tab to be unable to log you in at all.

Thanks running it on a different browser worked.
Title: Re: It will not let me sign into the "play game" so I can access the front server...
Post by: Warriorstrike on September 20, 2017, 11:36:11 pm
I'm glad to see that the problem was fixed. I'll lock this up for you, then. c: