Feral Heart

Help & Guidance => Game Help => Topic started by: Moonstone on October 13, 2017, 11:39:55 pm

Title: Unable to Log In
Post by: Moonstone on October 13, 2017, 11:39:55 pm

This happened just 5 minutes ago, but after I logged out of my ig account and tried getting on another character, I wasn't able to log back in again! I even tried logging in my other account, but I couldn't log into that one either! I tried re-loading the feralheart page and exiting out the application, but nothing's worked. Have any ideas or suggestions?

Title: Re: Unable to Log In
Post by: Hakumi on October 14, 2017, 01:01:36 am

You can try and login into the > Login Tab < (https://feral-heart.com/login/index.php) on another browser and seeing if that helps?
Make sure that your proxies are off as well as trying to run the game as an administrator
by right-clicking the icon and selecting the option.

I'm probably missing something else, but also make sure your connection is strong or it may be too slow to even start up.

Title: Re: Unable to Log In
Post by: Jango_Fett on October 14, 2017, 03:21:02 am

Double-check that the log-in tab you're supposed to keep open didn't log you out, and check your connection.

Title: Re: Unable to Log In
Post by: Moonstone on October 14, 2017, 10:26:07 pm

My connection's perfectly okay. I managed to get online again just once, but I tried logging into another character and I was unable to log in again. This is really frustrating.

Title: Re: Unable to Log In
Post by: Morgra on October 14, 2017, 10:54:00 pm

If you are having problems using certain characters, try resetting their homes in the > User Panel < (https://feral-heart.com/index.php?option=com_wrapper&view=wrapper&Itemid=55).
Make sure you click on both "Reset Home" and  "Go Home" for those characters. This will send them back to Lonely Cave where you can probably try to see if you can use them once more if they are somehow stuck in a specific map.