Feral Heart

Help & Guidance => Game Help => Topic started by: Jokerface321 on November 09, 2017, 08:01:27 pm

Title: Login problems.
Post by: Jokerface321 on November 09, 2017, 08:01:27 pm

I'm not sure if this belongs in Game Help if not so, I'm sorry please move this post.

I can log in with this account quite fine but I have two more accounts which are a bit older. I can log in with the usernames and passwords on the Play Game site quite fine too, but when I then attempt to log into the game or the forum, it won't accept login.

Another problem is that I cannot change the passwords since my old accounts all have the old email adress linked but this email provider does not exist anymore and I can't link the new email since I cannot log in..

Thanks for your help in advance!

Title: Re: Login problems.
Post by: Insoholic on November 09, 2017, 08:24:27 pm

Is there anybody you shared your password with that may have done this? Also, an account is automatically deleted after 18 months of inactivity.

Note: Make sure that you're not using the numpad, while typing in your password (if it has numbers), because it does NOT work in the game.