Feral Heart

Help & Guidance => Game Help => Topic started by: ZephTheJay on January 05, 2018, 04:45:41 am

Title: help...game will not let me play????
Post by: ZephTheJay on January 05, 2018, 04:45:41 am

Hi!! So I played this game years ago (maybe 3) but completely lost my account so I made a new one! I followed all of the new tutorials and I cannot connect to the maps after the lonely cave, I have made two characters and uncountable attempts to actually play the game. I have the login page on, my internet works fine, and I simply do not know what to do in this situation. Any help or suggestions would be welcome, thank you!!

Title: Re: help...game will not let me play????
Post by: ShadowMT13 on January 05, 2018, 04:59:36 am

First of all make sure you have the most recent version of the game, that can be found at this link.
https://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40

Second do you have the "Play Game" screen opened and signed in? It will not connect to the servers if you don't have that up and running.

Title: Re: help...game will not let me play????
Post by: Kerriki on January 05, 2018, 05:45:34 am

Moving this over to game help

Title: Re: help...game will not let me play????
Post by: ZephTheJay on January 05, 2018, 06:00:22 am

yes I actually downloaded the most recent version (again) today, and I have the play game tab logged in and open. if i refresh both that and the game I can actually see my character selection page in the second screen of the game, however if I try to play as one of them it will not let me connect to the maps at all :(

Title: Re: help...game will not let me play????
Post by: ShadowMT13 on January 05, 2018, 06:23:47 am

Hmm in that case I would recommend you uninstall it and reinstall it, sounds like it may of not installed properly.

Title: Re: help...game will not let me play????
Post by: Kuri on January 05, 2018, 06:44:21 am

Depends if your internet connection is being stable

Title: Re: help...game will not let me play????
Post by: ZephTheJay on January 05, 2018, 04:38:46 pm

I will definitely try uninstalling and reinstalling the game again, and yes I know my internet is stable thank you guys so much for replying :)

Title: Re: help...game will not let me play????
Post by: Kynvuu on January 05, 2018, 05:25:18 pm

You may want to try restting your character's homes, as they may still be "stuck" in the old maps. You can do this through the User Panel here ---> https://feral-heart.com/index.php?option=com_wrapper&view=wrapper&Itemid=55

When you log in, there should be a list of your characters that pops up. For each character, click "Reset Home" and then "Go Home"

Title: Re: help...game will not let me play????
Post by: ZephTheJay on January 05, 2018, 05:36:21 pm

good news!! i reinstalled, I reset homes and it worked!!! thank you guys so much!!!!!!!!!!!!

Title: Re: help...game will not let me play????
Post by: Kynvuu on January 05, 2018, 05:37:46 pm

No problem, glad it worked! I'll go ahead and lock this now since the issue is solved!