Help & Guidance => Game Help => Topic started by: broken.wings on January 12, 2018, 08:15:11 am
Title: Logging in to the hacking page HELP
Post by: broken.wings on January 12, 2018, 08:15:11 am
Okay, I need a bit of help.
I recently changed my username from FAFDFS2005 --> squiddy.
For the hacking login page that you have to do, I logged in as FAFDFS2005 and it worked, then when I had to refresh the page and re-do my user and password for feral heart to work, I tried to do the same thing as I did last time (FAFDFS2005) but it won't work, then I tried to do my new username (squiddy.) and it still won't work.
I've kept the same password so I don't think that's the problem. I'm not exactly sure what to do so I need a bit of help.
Thank you in advance, ~ squiddy.
Title: Re: Logging in to the hacking page HELP
Post by: FlyingGrass on January 12, 2018, 08:18:49 am
The numpad can't type passwords well. It might also be the symbol(The dot in the name) that's causing it to not work.
Title: Re: Logging in to the hacking page HELP
Post by: broken.wings on January 12, 2018, 08:24:36 am
What's the numpad?
EDIT: And by the symbol are you meaning the full stop in the user squiddy.?
Title: Re: Logging in to the hacking page HELP
Post by: WolfQueen on January 12, 2018, 08:45:24 am
The numpad is the square set of numbers usually to the right of a keyboard. Idk if modern computers still have a numpad, but I know in some laptops you have to press a button to enable it. You can type password with the numpad on the website but not on the game login screen.
I've seen usernames with a period/full stop at the end log into the game so I don't think the period/full stop is the issue.
Title: Re: Logging in to the hacking page HELP
Post by: broken.wings on January 12, 2018, 08:51:49 am
Ahh yes, my laptop has the numpad. I'm not still not exactly sure why I can't login to the hacking page so I can play though?
Title: Re: Logging in to the hacking page HELP
Post by: WolfQueen on January 12, 2018, 09:17:52 am
Ether your new username isn't activated yet, or the period in your username is actually causing issues with the server (which I doubt but it's a possibility). Email [email protected]
Title: Re: Logging in to the hacking page HELP
Post by: G4RG0YLE on January 12, 2018, 11:44:45 am
Sometimes usernames will not be registered a change and confirmed for the server until after 24-48 hours. Just give it some time before you try again, and hopefully it would have set itself up. If not however, make sure you send an email explaining your situation to the email WolfQueen has given you above.
Title: Re: Logging in to the hacking page HELP
Post by: Morgra on January 12, 2018, 09:27:38 pm
Symbols such as periods or other non-letter non-numerical characters will oftentimes cause issues with logging in. Even though in some cases people have been able to use such symbols in their usernames, it has proven to be an effective solution in the past to remove those types of characters from your username.
Title: Re: Logging in to the hacking page HELP
Post by: Bloo. on January 13, 2018, 05:08:20 pm
If you haven't seen it yet, Sura has posted this thread regarding some issues with username changes and new registration. Don't worry, you are not alone with this issue!