Feral Heart

Help & Guidance => Game Help => Topic started by: applescruffs on February 15, 2018, 04:54:22 am

Title: Unable to connect to the game
Post by: applescruffs on February 15, 2018, 04:54:22 am
Hi! I haven't been on Feral Heart for a while and only recently decided to play it again. When I tried logging in though, I got the message "failed to connect to front server." I tried completely reinstalling the game, resetting the homes of all of my characters, but that didn't seem to resolve the issue. I'm hoping I'll be able to find some solution to this, I'd love to play the game again. I'm aware there's another post on here about the same issue, but I've read over that and nothing there seemed to resolve anything for me.

Any help would be very much appreciated, thank you! :)

UPDATE: It's been resolved!
Title: Re: Unable to connect to the game
Post by: Astraea on February 15, 2018, 04:56:50 am
Ahh, do you know about the "Play Game" tab?

On the forum homepage, you'll see a bar up top, you'll want to click "Play Game" and log in with your information. Once that's done, try logging into the game again and make sure to KEEP the Play Game tab open at all times while playing! It was something implemented against hackers recently.

Let us know if that does the fix!
Title: Re: Unable to connect to the game
Post by: applescruffs on February 15, 2018, 05:06:33 am
Ahh, do you know about the "Play Game" tab?

On the forum homepage, you'll see a bar up top, you'll want to click "Play Game" and log in with your information. Once that's done, try logging into the game again and make sure to KEEP the Play Game tab open at all times while playing! It was something implemented against hackers recently.

Let us know if that does the fix!

That seemed to work, thank you so much! I apologize for making a whole post for something that was such an easy fix, but thank you for such a quick reply. Your help is very much appreciated! (Sometimes I miss such obvious things haha)
Title: Re: Unable to connect to the game
Post by: Astraea on February 15, 2018, 05:09:53 am
Quote
That seemed to work, thank you so much! I apologize for making a whole post for something that was such an easy fix, but thank you for such a quick reply. Your help is very much appreciated! (Sometimes I miss such obvious things haha)

You're very welcome!
It's completely fine, members and staff are here whenever you need it. <3 A staffer will be by soon to lock this, have fun :D
Title: Re: Unable to connect to the game
Post by: Kerriki on February 15, 2018, 05:23:21 am
Locking this, have fun in the game!!