Feral Heart

Help & Guidance => Game Help => Topic started by: Emorejjbaker on March 06, 2018, 10:10:49 pm

Title: Wrong User ID or Password??????
Post by: Emorejjbaker on March 06, 2018, 10:10:49 pm
It keeps saying incorrect username or password and i changed my password already and i know my username. Help
Title: Re: Wrong User ID or Password??????
Post by: Valar.Morghulis on March 06, 2018, 10:16:36 pm
How long was it since you last logged into the game?
Accounts can go inactive if you haven't logged in for a long time
Title: Re: Wrong User ID or Password??????
Post by: Emorejjbaker on March 07, 2018, 03:32:22 pm
It's been a while, like a year or so. How do i reactivate it? I have never had this problem before.
Title: Re: Wrong User ID or Password??????
Post by: Astraea on March 07, 2018, 04:32:44 pm
Quote from: Emorejjbaker on March 07, 2018, 03:32:22 pm
It's been a while, like a year or so. How do i reactivate it? I have never had this problem before.

It would be in your best interest to contact a staff member here! (https://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52) Accounts do recycle, and they can help you get back on track if that is indeed the case.
Title: Re: Wrong User ID or Password??????
Post by: Emorejjbaker on March 07, 2018, 04:50:34 pm
Thanks a lot!
Title: Re: Wrong User ID or Password??????
Post by: Astraea on March 07, 2018, 07:07:35 pm
Quote from: Emorejjbaker on March 07, 2018, 04:50:34 pm
Thanks a lot!

You're very welcome, friend! They'll be able to help ya. <33 Good luck!
Title: Re: Wrong User ID or Password??????
Post by: Warriorstrike on March 10, 2018, 03:45:55 am
Emorejibaker and I resolved the issue via PM (be sure not to use the numpad when typing in numbers, friends!), so I'll be locking up this topic.

I do want to point one thing out, just so that there isn't any false information going around. c: Someone mentioned account recycling, but this should not have any affect on an issue like this, and accounts don't technically recycle. You can recycle accounts by changing usernames (recycling the usernames), but accounts themselves do not work like this. In terms of recycling an activation e-mail, we don't have a reactivation currently set up, so if you are unable to activate the account shortly after creating it, your best option is to create a new account, until a new one is implemented.~