Feral Heart

Help & Guidance => Game Help => Topic started by: Caraphernelia on March 18, 2018, 12:32:29 pm

Title: User issue.
Post by: Caraphernelia on March 18, 2018, 12:32:29 pm

My friend Changed their user name, And when they tried to log in, It said 'it didn't exist.' And They entered it correctly.

This is their message to the staff.

"Hi, I recently changed my username +Psychopomp+ to +Monochrome+ but I must've accidentally deleted the account- is there anyway to retrieve it?"


If any staff could help, that would be great. Just send me a pm, or anything.

Title: Re: User issue.
Post by: Valar.Morghulis on March 18, 2018, 01:14:02 pm

The Staff member will reply to them, don't worry! There's no need to double post about the same issue c:

Title: Re: User issue.
Post by: Caraphernelia on March 18, 2018, 01:32:54 pm

No No, They cannot even get on the forum, They told me to make this topic, Hah.

Title: Re: User issue.
Post by: Valar.Morghulis on March 18, 2018, 01:50:28 pm

Oh yea I see that now. Their account apparently doesn't exist, they managed to post about it today earlier here. (https://feral-heart.com/smf/index.php?topic=63421.msg874877#msg874877)

Title: Re: User issue.
Post by: Kerriki on March 18, 2018, 05:08:20 pm

Does your friend have any extra accounts? We may be able to find this one from any others ^^

Title: Re: User issue.
Post by: Morgra on March 18, 2018, 07:50:36 pm

Feel free to PM one of us staffers with the email address they used when signing up and we can possibly look into locating or identifying the account for you ^^