Feral Heart
Help & Guidance => Game Help => Topic started by: Frozenwings on May 26, 2018, 10:35:16 pm
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Like the title says, my main account was deleted. Though I would sometimes log in on my main account to
stalk browse the forums, my most recent time being yesterday, I haven't actually logged into the FH game itself for a long time with my main account. I do know that accounts are deleted after not being used, which is my fault, but is it possible to get my main account back or is it gone forever? Though I can always use this account, I don't want to permanently lose my main acc's friendslist or all the characters I had.
(I also already checked both my main acc's username and email address with the 'search members' functions, with nothing showing up, so I'm 99% sure that it's been deleted. )
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If your account was deleted, Its most likely its gone. I really dont know the answer to this question. Maybe you can PM a staff or admin, they will most likely have the answer. c:
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Okay! Thank you for the advice, i'll go do that now.
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Logging into the forum does not count as accessing the game account, so your account on the website may be working just fine, while you cannot log into the game. Currently, there isn't any set up way to reactivate your account.
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Pretty much what Moontwist said. ^^
Just to clarify, there is nothing that can be done once an account has been deleted. Just to reiterate, if your account was removed by the server automatically due to inactivity (as opposed to manually deleting it yourself via the User Panel), the game account will "empty" itself and not permit you to sign in, although you can often still log into the forum. (For reference, the earliest date at which the server would remove your account is at 18 months of inactivity). If you have already contacted a staff member with the username or e-mail address, they should be able to help you, although if you have indeed found nothing via the search function, it has probably reached an unfortunate fate. It could be that a username change occurred at some point or that you switched the e-mail, though, so whoemever you contacted should be able to double check that for you. c:
I hope this helped explain a few things.