Help & Guidance => Game Help => Topic started by: Succeed on November 04, 2018, 09:05:20 pm
Title: Can't Reset Account Password
Post by: Succeed on November 04, 2018, 09:05:20 pm
I was trying to sign in to my old account (TheRiddles) but I forgot the password, so I decided to send a forgotten password thing to the email I used with the account. When I click "I am not a robot" and then "Done", it said "Oops something went wrong. Please try again later." I've tried on different browsers, but nothing seems to be working? Any help would be appreciated.
Title: Re: Can't Reset Account Password
Post by: PrettyReckless on November 04, 2018, 09:08:39 pm
Hello, it does not seem like an account with this username can be found. I tried it myself and "Activation could not be sent.Mailer Error: You must provide at least one recipient email address." comes up.
Title: Re: Can't Reset Account Password
Post by: Bloo. on November 04, 2018, 11:29:49 pm
Awhile back, very old users who hadn't logged into their accounts for 2+ years were deleted to make server space. It's possible this may have happened to ya, hun :/
Title: Re: Can't Reset Account Password
Post by: Likuu on November 05, 2018, 04:34:40 am
yeah sadly a lot of old accounts will be lost if not used over a period of time. Maybe if the account name isn’t taken you could remake it ??