Feral Heart

Help & Guidance => Game Help => Topic started by: ShadowFang1355 on December 30, 2018, 09:41:05 pm

Title: FH keeps logging me out (again)
Post by: ShadowFang1355 on December 30, 2018, 09:41:05 pm
Whatever I did last time seemed to have fixed it, but now it's doing it again. It's actually doing it more often now, which is pretty annoying.

I've added exceptions to the firewall. Previously there had been nothing related to FH there.

I've changed my refresh rate on the log in to many different settings, none seem to work.

It does this in every map.

When I'm kicked out, I can get to the character selection screen but I'll always fail to connect to the map.

It only starts working again if I log out and then log back in at the log in page or if I completely close and then reopen the game.
Title: Re: FH keeps logging me out (again)
Post by: PocketMutt on December 31, 2018, 09:06:30 am
Sorry this is a recurring issue for you.
You can try other browsers to see if that helps as well as making sure you have cookies enabled.
Title: Re: FH keeps logging me out (again)
Post by: AlphaEclipse on January 05, 2019, 09:12:42 pm
Hello again, ShadowFang1355! I noticed you posted this a little bit ago and I was wondering if you are still having this issue. If you still are, what antivirus program do you have on your computer? Also, what browser are you using to keep the "Play Game" page up?
Title: Re: FH keeps logging me out (again)
Post by: ShadowFang1355 on January 26, 2019, 12:49:09 am
Quote from: AlphaEclipse on January 05, 2019, 09:12:42 pm
Hello again, ShadowFang1355! I noticed you posted this a little bit ago and I was wondering if you are still having this issue. If you still are, what antivirus program do you have on your computer? Also, what browser are you using to keep the "Play Game" page up?

Sorry for the pretty late reply. I don't play as much now, but I still have the issue. Some days it's worse than others, sometimes it'll play fine.
I'm using Google Chrome and I only use Malwarebytes as my anti-virus.
Title: Re: FH keeps logging me out (again)
Post by: Morgra on January 27, 2019, 06:33:57 pm
Are you having connectivity issues on other games that you might play or your day-to-day internet use?
Title: Re: FH keeps logging me out (again)
Post by: ShadowFang1355 on January 28, 2019, 10:12:52 pm
Quote from: Morgra on January 27, 2019, 06:33:57 pm
Are you having connectivity issues on other games that you might play or your day-to-day internet use?

No. My other devices (tablet, PS4, etc) and other laptop games work fine.
Title: Re: FH keeps logging me out (again)
Post by: Insoholic on January 28, 2019, 10:25:09 pm
Title: Re: FH keeps logging me out (again)
Post by: ShadowFang1355 on January 28, 2019, 10:45:08 pm
Quote from: MoonlitSage on January 28, 2019, 10:25:09 pm
  • If you're using a laptop, try placing yourself closer to the modem, as this might give you a stronger signal.
  • You can also try logging into the "Play Game" tab from a mobile device.

I'll try that whenever I'm online again.