Feral Heart

Help & Guidance => Game Help => Topic started by: GracebyTrace on February 27, 2019, 12:14:16 pm

Title: Game not opening? |FIXED|
Post by: GracebyTrace on February 27, 2019, 12:14:16 pm
So, this has happened FOR THE SECOND time in a row.


I create a map, export it, then when I try to play the game, the game FREAKING crashes on me without even loading up to the lion interface that shows up when you open the game.

I didn't do anything to the game files itself that would cause this thing to happen. And yes, I tried to open the game from the FeralHeart folder and YES, I did try to open it with 'Run as Administrator', STILL NOTHING.

I'm really frustrated by this because I really want to finish this map project I am on, but if this keeps on happening, I won't be able to....

If this is a valid problem in the game for others too, can you PLEASE freaking fix it? It's really annoying, frustrating and time wasting... -.-

Thanks......
Title: Re: Game not opening?
Post by: Notorious. on February 27, 2019, 12:36:21 pm
You should try changing your rendering system. To do so, go to your main FeralHeart folder and scroll down until you see a .cfg file called "ogre". From there, you open up the notepad and it should say something like this.

(https://cdn.discordapp.com/attachments/406596191342690320/512771103710511105/Screenshot_2018-11-15_18.29.162.png)

Change the highlighted words to its opposite.

If that doesn't solve your problem, check if you have duplicated particles. The particles folder should be found in FeralHeart > media > particles. In addition, they usually end with _0, _1, and so on.

As a last resort, you should restart your computer. Shut it down and power it back up. After that, check if FH will run without interruptions.
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 12:42:34 pm
You should try changing your rendering system. To do so, go to your main FeralHeart folder and scroll down until you see a .cfg file called "ogre". From there, you open up the notepad and it should say something like this.

(https://cdn.discordapp.com/attachments/406596191342690320/512771103710511105/Screenshot_2018-11-15_18.29.162.png)

Change the highlighted words to its opposite.

If that doesn't solve your problem, check if you have duplicated particles. The particles folder should be found in FeralHeart > media > particles. In addition, they usually end with _0, _1, and so on.

As a last resort, you should restart your computer. Shut it down and power it back up. After that, check if FH will run without interruptions.


I'm not good with computers too much, but how do I do the opposite of the highlighted words?
Title: Re: Game not opening?
Post by: LadySigyn on February 27, 2019, 12:46:14 pm
I'm not an expert on map making, but from my experience seeing this kind of thing happen here on the forums, I've noticed it may be caused by a few things.

- As Notorious has already covered (I was typing this before they replied), you may have duplicate particles in your particles folder.

Head into your FH > Media > Particles/Objects and make sure you don't have any files with _1 etc added to them.
Duplicate particles and others can cause the game to crash.

- Make sure that your map is 513x513. Also make sure that your heightmap is in greyscale.
- Objects can cause your game to crash as well if you have a bunch of them. It all depends on what your PC can handle, though.
- A file may be corrupted, and there's a possibility that you'll have to check them all to find this out, if none of the issues above is what is causing your game to crash.
- You may have to reinstall if none of these issues is what's the matter, just save all of your map files in another folder on your PC.

I hope some of these are helpful with the issue that you're experiencing, let us know if not! <3
Title: Re: Game not opening?
Post by: LadySigyn on February 27, 2019, 12:53:26 pm

I'm not good with computers too much, but how do I do the opposite of the highlighted words?

Apologies for the double post but this may help further with changing your rendering system!

The absolute first thing you want to try is to change the rendering mode for the game. There's different rendering modes you can pick from, usually OpenGL and Direct3D9. This decides which way your graphic card should process the game. This one is at standard set to OpenGL, so we'd want to set it to Direct3D9.

There are two ways you can change this setting.

How to fix it!
Either you start the game, go into the Options menu (can be accessed by pressing the Escape key on your computer), click the Video tab, and then change the rendering subsystem and restart the game.

Sometimes you aren't able to even enter the game, and all you can hear is the menu music, or it just crashes directly after launch. Those who experience this can enter the Feralheart folder located in C:\FeralHeart at standard, find the file called "Ogre.cfg" and open it with Notepad.

This file works just as the ingame options menu, but instead of buttons and sliders, there's text.

What we're interested in is the top row
(https://i.imgur.com/KLeN2VH.png)

Set the top row text so it is just like in the picture with the text
Quote from:
Render System=Direct3D9 Rendering Subsystem

Save the file, and close it. Next time you run the game it should boot with the new settings you applied. You can also change your Rendering system by setting it to OpenGl instead of Direct3D9.

Let us know how you go!
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 12:57:38 pm
I'm not an expert on map making, but from my experience seeing this kind of thing happen here on the forums, I've noticed it may be caused by a few things.

- As Notorious has already covered (I was typing this before they replied), you may have duplicate particles in your particles folder.

Head into your FH > Media > Particles/Objects and make sure you don't have any files with _1 etc added to them.
Duplicate particles and others can cause the game to crash.

- Make sure that your map is 513x513. Also make sure that your heightmap is in greyscale.
- Objects can cause your game to crash as well if you have a bunch of them. It all depends on what your PC can handle, though.
- A file may be corrupted, and there's a possibility that you'll have to check them all to find this out, if none of the issues above is what is causing your game to crash.
- You may have to reinstall if none of these issues is what's the matter, just save all of your map files in another folder on your PC.

I hope some of these are helpful with the issue that you're experiencing, let us know if not! <3

This problem happens after I finish one of the maps and export it to further upload it on the internet afterwards (mediafire), other than that, I know how to create and make maps, I'm an old member joining in with another account because I completely forgot all of my previous information of my older account (haven't been on FH for years).

About the files having _1 or _2, the only ones I find are in the particles folder: water_0.particle water_1.particle

But since I haven't installed anything into the game itself after exporting the map (by installing anything into the game, I mean like different meshes, etc.).
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 01:02:30 pm

I'm not good with computers too much, but how do I do the opposite of the highlighted words?

Apologies for the double post but this may help further with changing your rendering system!

The absolute first thing you want to try is to change the rendering mode for the game. There's different rendering modes you can pick from, usually OpenGL and Direct3D9. This decides which way your graphic card should process the game. This one is at standard set to OpenGL, so we'd want to set it to Direct3D9.

There are two ways you can change this setting.

How to fix it!
Either you start the game, go into the Options menu (can be accessed by pressing the Escape key on your computer), click the Video tab, and then change the rendering subsystem and restart the game.

Sometimes you aren't able to even enter the game, and all you can hear is the menu music, or it just crashes directly after launch. Those who experience this can enter the Feralheart folder located in C:\FeralHeart at standard, find the file called "Ogre.cfg" and open it with Notepad.

This file works just as the ingame options menu, but instead of buttons and sliders, there's text.

What we're interested in is the top row
(https://i.imgur.com/KLeN2VH.png)

Set the top row text so it is just like in the picture with the text
Quote from:
Render System=Direct3D9 Rendering Subsystem

Save the file, and close it. Next time you run the game it should boot with the new settings you applied. You can also change your Rendering system by setting it to OpenGl instead of Direct3D9.

Let us know how you go!

Oh, thank you for explaining this!!!

So I did this, tried to open the game in different ways, but it still crashes after launching it....

I'll try to restart my PC then.
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 01:12:26 pm
The same thing is happening...... *Sigh*

My PC isn't broken or anything for it to act up this way... But I don't want to play a game that doesn't allow you to come back online after you create a map......  :-\
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 01:13:46 pm
I remember that before this major update (neq maps, etc.) creating maps was easier and no such big problems (like right now) didn't happen..
Title: Re: Game not opening?
Post by: LadySigyn on February 27, 2019, 01:29:18 pm
Hm, strange. Have you tried reinstalling the game at all? Make sure to save all of your files in a separate folder in your documents if you do. I'll keep digging to help find a solution in the mean time.
Title: Re: Game not opening?
Post by: Notorious. on February 27, 2019, 01:32:37 pm
I'm sorry to hear that you're facing this many problems. Adding onto what Sigyn said, here's a quote from Kynvuu on how to uninstall and reinstall FH.

Quote from:
First of all, you'll want to make sure you uninstalled the actual game and not just deleted the folders. In your Feral Heart Folder there should be a program named "uninstall.exe". Run that and let it do it's magic. When it's finished, it should successfully wipe Feral Heart off your computer. The folders will still be there, but they will be empty and ineffective so you can just manually delete them if you like. To reinstall, just find the FHSetup.exe in your downloads, or re-download from the website here and run that to get everything back. It will automatically create new folders for you in your local disk (C: Drive) Make sure you create a copy of anything you don't want to lose, such as markings, presets, or items, so you can just toss those back into the folders when you re-install.
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 01:49:52 pm
Hm, strange. Have you tried reinstalling the game at all? Make sure to save all of your files in a separate folder in your documents if you do. I'll keep digging to help find a solution in the mean time.

Would saving the maps I was working on in a seperate file and then when I reinstall FH and put the files back, nothing is going t disappear? Or will I have to restart everything???
Title: Re: Game not opening?
Post by: LadySigyn on February 27, 2019, 01:54:51 pm
Save all of the map files (as well as any others you need) in a separate folder on your PC, and then put the files back in the correct places when your game is fully reinstalled, it shouldn't disappear!
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 02:57:37 pm
Save all of the map files (as well as any others you need) in a separate folder on your PC, and then put the files back in the correct places when your game is fully reinstalled, it shouldn't disappear!

Okay, thank you!!!!!!
Title: Re: Game not opening?
Post by: LadySigyn on February 27, 2019, 02:58:37 pm
Of course! Let us know how it goes.
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 03:49:49 pm
I cannot unistall the game... Wth....

I just finished putting files where they need to be for backing up and this error occured when I tried to unistall the game (either from the FH folder that included the unistalling process or from the control panel)....:

https://imgur.com/a/gU1uwnq
Title: Re: Game not opening?
Post by: Astraea on February 27, 2019, 04:11:38 pm
I cannot unistall the game... Wth....

I just finished putting files where they need to be for backing up and this error occured when I tried to unistall the game (either from the FH folder that included the unistalling process or from the control panel)....:

https://imgur.com/a/gU1uwnq

Hello!

I do suggest to head to your computer files and delete the FeralHeart folder itself before uninstalling. Deleting the old data might do the trick for you. Cheers. <3
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 06:37:58 pm
I cannot unistall the game... Wth....

I just finished putting files where they need to be for backing up and this error occured when I tried to unistall the game (either from the FH folder that included the unistalling process or from the control panel)....:

https://imgur.com/a/gU1uwnq

Hello!

I do suggest to head to your computer files and delete the FeralHeart folder itself before uninstalling. Deleting the old data might do the trick for you. Cheers. <3


Oh!

Thank you!!!
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 07:02:30 pm
So, I reinstalled FH, everything worked perfectly. I put in the files that I had saved up and the game crashed just like previously....

I don't understand, while I was creating that map (main one for the RP) and after finishing it, FH worked PERFECTLY, I just exported it and the game started to act like this thing on me........ What the...? :( I really want to play this game.... :(
Title: Re: Game not opening?
Post by: Notorious. on February 27, 2019, 07:26:58 pm
Must be something in your old game files. Check your my_objects folder and look up _0 and then _1 in the search bar. If there's anything that's a duplicate, primarily particles, delete it and restart your game.

p.s. i know you're frustrated about this but please don't swear on the forums even if you censored it. i'd suggest removing that.
Title: Re: Game not opening?
Post by: AlphaEclipse on February 27, 2019, 08:52:38 pm
Hello, FlamingRedRose, in order to figure out why your game is crashing, I am going to recommend you find Feralheart's directory (located in C:\Feralheart) and opening FH.log using notepad or another text editor. Copy and paste its contents directly here after you start the game up and it crashes.

Similarly, I would also recommend you try Vilivikhorith's custom log file available at the following link. https://feral-heart.com/smf/index.php?topic=61007.msg841371#msg841371 I use the file myself and I feel it is a very useful tool for viewing the game's logs, better so than the original FH.log file that is included with the game. If you decide to try it out, copy and paste all of its contents here after the game crashes.

Either log file (the linked version more so) will hopefully lead us in some direction to why your game is crashing. Considering it crashes before the game fully reaches the main screen, I doubt it has anything to do with a heightmap or mask issue.

I remember that before this major update (neq maps, etc.) creating maps was easier and no such big problems (like right now) didn't happen..

I actually have heard many similar statements and whether they not are accurate is up for debate. Still, I feel they are valid and there may be an issue stemming from an added file. If you are up for it, you could send me your map's raw files—including the objects, heightmap and mask, etc. that are associated with it—so I can test it out on an older version of the game. In your map, do you use custom objects?
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 10:23:26 pm
Must be something in your old game files. Check your my_objects folder and look up _0 and then _1 in the search bar. If there's anything that's a duplicate, primarily particles, delete it and restart your game.

p.s. i know you're frustrated about this but please don't swear on the forums even if you censored it. i'd suggest removing that.

Still nothing works. This problem starts after every time I EXPORT the map I made.

P.S.Fixed
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 10:29:39 pm
Hello, FlamingRedRose, in order to figure out why your game is crashing, I am going to recommend you find Feralheart's directory (located in C:\Feralheart) and opening FH.log using notepad or another text editor. Copy and paste its contents directly here after you start the game up and it crashes.

Similarly, I would also recommend you try Vilivikhorith's custom log file available at the following link. https://feral-heart.com/smf/index.php?topic=61007.msg841371#msg841371 I use the file myself and I feel it is a very useful tool for viewing the game's logs, better so than the original FH.log file that is included with the game. If you decide to try it out, copy and paste all of its contents here after the game crashes.

Either log file (the linked version more so) will hopefully lead us in some direction to why your game is crashing. Considering it crashes before the game fully reaches the main screen, I doubt it has anything to do with a heightmap or mask issue.

I remember that before this major update (neq maps, etc.) creating maps was easier and no such big problems (like right now) didn't happen..

I actually have heard many similar statements and whether they not are accurate is up for debate. Still, I feel they are valid and there may be an issue stemming from an added file. If you are up for it, you could send me your map's raw files—including the objects, heightmap and mask, etc. that are associated with it—so I can test it out on an older version of the game. In your map, do you use custom objects?

Hey! I remember you back from 2013 or something, gosh I missed you!!!!!! >.<

Anyways, here is the text file of the FH.log:

Quote
Capabilities:: VertexProgram: YES
Capabilities:: FragmentProgram: YES
Sound:: Initialized: YES
ERROR::SaveFile:loadz: WaterMillGates.cfg failed!

No, I NEVER tempered with the WaterMill map or any of the FH in-game maps whatsoever, just heads up.

I'm not so very sure of that file, so I'm sorry, I'm not going to use it.

And I see.
Title: Re: Game not opening?
Post by: GracebyTrace on February 27, 2019, 10:35:59 pm
Also yes, I used custom objects, like moving trees, elks in different poses, rabbits in different poses, bison, fish.
Title: Re: Game not opening?
Post by: AlphaEclipse on February 27, 2019, 11:50:27 pm
Oh my goodness what!! Message me your old IGN I probably will remember you! I hope you have been well regardless! <3

I believe you when you say you haven't messed with the Watermill.cfg map—do not worry—I get the same error. Still, it is very odd that nothing else specifically is popping up though. I have seen that happen a lot since the last update. Also, it is perfectly okay to be wary of that file, do not worry about it.

I just got your PM so I will check it out right now!
Title: Re: Game not opening?
Post by: GracebyTrace on February 28, 2019, 08:23:32 am
Oh my goodness what!! Message me your old IGN I probably will remember you! I hope you have been well regardless! <3

I believe you when you say you haven't messed with the Watermill.cfg map—do not worry—I get the same error. Still, it is very odd that nothing else specifically is popping up though. I have seen that happen a lot since the last update. Also, it is perfectly okay to be wary of that file, do not worry about it.

I just got your PM so I will check it out right now!

Ah, alrighty then.

I'll try to continue through the PM, if anyone else replies, I'll reply back and update once everything is fixed.
Title: Re: Game not opening?
Post by: GracebyTrace on February 28, 2019, 08:37:55 am
I think I fixed and found the problem!!!!!!!!!!!

I used this person's go on fixing the same problem and it worked!!!!!!!!!!!! https://feral-heart.com/smf/index.php?topic=60821.0

Turns out there was an aura_0.particle removed it and the game began to work!

Please don't lock this topic yet! I'll try and see what will happen after I export a random map.
Title: Re: Game not opening?
Post by: GracebyTrace on February 28, 2019, 08:41:04 am
Okay, so nothingbad is happening again!

It was all that aura_0.particle messing up the game!

Glad to have it fixed, I feel so relieved!!!!!

THank you all for your help!!!

Once I have enough posts I'll floof you all!!!! :33333
Title: Re: Game not opening? |FIXED|
Post by: PocketMutt on February 28, 2019, 09:22:03 am
Glad to see the issue was fixed !
Will be locking this now but let me know if anything else comes up and if you need me to unlock !