Feral Heart

Help & Guidance => Game Help => Topic started by: wanderer95 on March 18, 2020, 02:15:40 am

Title: Failed to connect to front server.
Post by: wanderer95 on March 18, 2020, 02:15:40 am
Returning player trying to login to the game. I can't access the "Play game" tab. I can put in my user and password just fine however nothing changes on the screen. I've tried using Chrome, IE, and Edge. I can however login into the tab "play game" just fine on my phone via chrome but still am unable to connect to the game.

Edit: I'm trying to play the game via Shadow a sort of remote PC to allow people to play games on more advanced PCs then the one they currently have. Apparently FH login system doesn't like me attempting to play via Shadow. Not fixed but playing on my actual lower end PC.
Title: Re: Failed to connect to front server.
Post by: VortexAlive on March 30, 2020, 11:03:38 am
This may have something to do with proxies not being allowed. If your client-side IP does not match with the log-in page, it will fail to connect.
Title: Re: Failed to connect to front server.
Post by: Dark_heart on March 31, 2020, 01:45:48 pm
Now Feral Herat have technic problems. I can log in "Play Game", but in game - no. Or FH really don't like shadow. How long it take? Mabye i can help.
Title: Re: Failed to connect to front server.
Post by: Doomhuntress886 on March 31, 2020, 07:46:00 pm
Read the pinned thread
Title: Re: Failed to connect to front server.
Post by: Garfield. on March 31, 2020, 08:12:04 pm
I have been having a similar problem.
I can access and log in at "play game", but after loading up the actual game it gives the error 'incorrect username or password (5 failed attempts cause 15min ban)". On top of that, the 5 fail attempts ban isn't' even working. I have tried to log in, in game, around 10 more times and I haven't gotten the temporary ban.
I have tried changing my password, creating a new account, and reinstalling the game. None of these possible solutions have worked for me.
This problem has been reported already by the staff, they adviced us to wait till it's solved, read the pinned thread.