Help & Guidance => Game Help => Topic started by: NightwishWolfy on April 09, 2020, 06:54:41 pm
Title: resolved
Post by: NightwishWolfy on April 09, 2020, 06:54:41 pm
Just installed the new patch, and I cant log in. it just tells me "your username contains bad symbols." I retype my name and password and then it fails to connect. My browser is running in the background as well. I also know for sure my username is just letters..
Title: Re: "bad symbols"
Post by: Dark_heart on April 09, 2020, 09:13:06 pm
I think you should do reinstall or contact with staff member. Hope I helped.
Title: Re: "bad symbols"
Post by: LadySigyn on April 10, 2020, 08:01:44 am
Definitely reinstall. I've seen this issue previously, and if your username doesn't have any symbols or isn't longer than 16 characters, then there's an issue with the game.
Title: Re: resolved
Post by: NightwishWolfy on April 13, 2020, 01:51:22 am
yup, everythings good now. thank you!
Title: Re: resolved
Post by: Ame88 on April 13, 2020, 02:07:25 am
Glad you got everything working! I'll go ahead and lock this now~