Feral Heart

Help & Guidance => Game Help => Topic started by: GigglesTheHyena on June 15, 2020, 07:20:21 pm

Title: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 07:20:21 pm
It's doing this crap again with my GigglesTheHyena account! Like last time! First, it won't load up the character selection on my account, and now the login pages keep refreshing and kicking me out on the ChekachekaFisi account! I'm starting to lose it again!
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: Oddonelynx on June 15, 2020, 07:25:31 pm
Hi Giggles. Hmm, that's really strange! You're typing your password correctly right too?
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 07:31:20 pm
Yes, I am, but the character selection page isn't loading up! The login page for that acct is still intact and logged in.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: Oddonelynx on June 15, 2020, 07:32:51 pm
Something similar used to happen to me. Hmmm.. Do you have any custom animations?
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 07:39:30 pm
No. It's only doing this with my GigglesTheHyena account, too! My other account (ChekachekaFisi) gets in smoothly! I knew I was gonna need two accounts, but this??? This!? FH is doing this just to spite me!
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: SpicyDirt on June 15, 2020, 07:59:27 pm
No. It's only doing this with my GigglesTheHyena account, too! My other account (ChekachekaFisi) gets in smoothly! I knew I was gonna need two accounts, but this??? This!? FH is doing this just to spite me!

Do you get kicked out of the "Play Game" tab? Also, do you happen to have any presets installed?
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: Garfield. on June 15, 2020, 08:10:25 pm
It is possibly because you have a mod messing up your game or a preset. You should replace files with backup ones to check it out and if it is a preset in the character that first appears, try to search for the slot and fix it or delete it if you don't need it.
As for the login page, you should clean your history and cookies, try with another browser or just wait, it could take from 1 hour to a day.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 08:34:40 pm
Now the stupid page is kicking me out whenever I try to get my other account up! Isn't that some bull!
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: SpicyDirt on June 15, 2020, 08:36:16 pm
I apologize that this is happening to you <3 Do you have any mods/presets installed?
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 08:41:08 pm
I don't have any presets. Items, markings, claws, and textures have been there since I first downloaded it, so those are obviously not the issue. I made a new map recently, but that doesn't explain why FH is suddenly doing this now since I had the map for about a 3 weeks now? The map, itself, hasn't had any issues, and everything's been going fine.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: Calvary on June 15, 2020, 08:55:36 pm
Do you have a proper internet connection established?
I tend to have this issue myself where it constantly loads, and it could be due to poor connection. Though, you said it’s only happening to one account?

I would suggest trying to run the game as administrator just to see if anything changes, or even restart your computer and try again.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 09:03:44 pm
Yes, the internet's fine. Like I said, it doesn't want me to get my other acct up. I can try restarting the pc, but I doubt it'll work.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: Calvary on June 15, 2020, 09:05:27 pm
Yes, the internet's fine. Like I said, it doesn't want me to get my other acct up. I can try restarting the pc, but I doubt it'll work.

That’s alright! I’ll look around the forums for other solutions for you if that doesn’t work!
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 09:20:46 pm
It didn't work. NOTHING does!
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: SpicyDirt on June 15, 2020, 09:26:04 pm
https://www.youtube.com/watch?v=MDUT2q7eiPw <-- Do you by any chance have that error popping up?

You're not the only one with this issue, so I really wouldn't be surprised if you were dealing with the same bug that they are. This is currently being addressed and we are working on how to fix this. Hopefully it shouldn't be too long.

Have you tried using a different computer?
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: Calvary on June 15, 2020, 09:30:25 pm
Can I ask what browser you're using for the Login page?

If you're using chrome, I suggest using Firefox. If you're using firefox, explorer, etc, switch to chrome.
I would also try opening an Incognito Window and try logging into the login page there.

Sometimes the login page may get a bit iffy and reload if the page is not active, logging you out. I'd suggest using this if you can https://chrome.google.com/webstore/detail/page-refresh/hmooaemjmediafeacjplpbpenjnpcneg?hl=en

This refreshes the tab so it constantly updates the tab you are on.

Hopefully this in turn will allow you to log into the game and even get to the character selection screen no problem. Let me know if this works at all.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 09:40:58 pm
https://www.youtube.com/watch?v=MDUT2q7eiPw <-- Do you by any chance have that error popping up?

You're not the only one with this issue, so I really wouldn't be surprised if you were dealing with the same bug that they are. This is currently being addressed and we are working on how to fix this. Hopefully it shouldn't be too long.

Have you tried using a different computer?


I don't get that error, no.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: GigglesTheHyena on June 15, 2020, 09:41:44 pm
Can I ask what browser you're using for the Login page?

If you're using chrome, I suggest using Firefox. If you're using firefox, explorer, etc, switch to chrome.
I would also try opening an Incognito Window and try logging into the login page there.

Sometimes the login page may get a bit iffy and reload if the page is not active, logging you out. I'd suggest using this if you can https://chrome.google.com/webstore/detail/page-refresh/hmooaemjmediafeacjplpbpenjnpcneg?hl=en

This refreshes the tab so it constantly updates the tab you are on.

Hopefully this in turn will allow you to log into the game and even get to the character selection screen no problem. Let me know if this works at all.

I don't think it's the browser. It's just my other acct not coming up.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: Calvary on June 15, 2020, 09:50:37 pm
Do you happen to be logged into two accounts at the same time? Or are you using one account per time you log in?

I still recommend the browser/tab refresher, you stated it logs you out of the login page with your alt, and isn't letting you in on your other account.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: VortexAlive on June 16, 2020, 12:42:31 am
I've never tried logging in on two accounts on the same PC before, but I'd imagine that the page would kick 1 of the accounts off if I did. Have you tried logging into the page from a mobile phone for your alt?
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: DylanCheetah on June 16, 2020, 02:54:29 am
As far as I know, you can only be logged into one account on any given device. Also, I think that you have to be logged into the login page and game on the same device. I have had a similar issue while using my phone's mobile hotspot to access the internet. I solved it by using USB tethering instead.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: BloodWinsAll on June 16, 2020, 03:10:25 am
If you want to use two accounts you have to either a) use two different browsers or b) two different devices for the Play Game Tab.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: Dentrimental on June 22, 2020, 09:39:19 am
𝐈𝐌 𝐒𝐔𝐑𝐄 𝐈𝐊 𝐖𝐇𝐀𝐓𝐒 𝐆𝐎𝐈𝐍𝐆 𝐎𝐍! 𝐘𝐎𝐔 𝐏𝐑𝐎𝐁𝐀𝐁𝐋𝐘 𝐈𝐍𝐒𝐓𝐀𝐋𝐋𝐄𝐃 '𝐨𝐮𝐭 𝐨𝐟 𝐝𝐚𝐭𝐞' 𝐀𝐍𝐈𝐌𝐀𝐓𝐈𝐎𝐍𝐒! 𝐚𝐬, 𝐬𝐢𝐧𝐜𝐞 𝐭𝐡𝐞𝐲 𝐚𝐫𝐞 𝐨𝐮𝐭 𝐨𝐟 𝐝𝐚𝐭𝐞, 𝐟𝐡 𝐜𝐚𝐧't '𝐯𝐢𝐞𝐰' 𝐚𝐧𝐲 𝐜𝐚𝐧𝐢𝐧𝐞 𝐨𝐫 𝐟𝐞𝐥𝐢𝐧𝐞 𝐦𝐨𝐝𝐞𝐥 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐧𝐨𝐭 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐚𝐧𝐢𝐦𝐬. 𝐢 𝐡𝐨𝐩𝐞 𝐢 𝐡𝐞𝐥𝐩𝐞𝐝 𝐲𝐚!
actually.. im not sure if im correct.. well, thats what happened to me.
Title: Re: LOGIN PAGES KICKING ME OUT& WON'T LOAD UP THE CHARACTER SELECTION!
Post by: AutisticHyena on June 24, 2020, 06:36:54 am
No animations were installed. The problem seemed to just stop for a while, and idk why. It's like when I had those issues with breathing at night before my allergy test; it comes and goes.