Feral Heart

Help & Guidance => Game Help => Topic started by: QueenOfThe Damned on July 08, 2011, 01:44:46 am

Title: :(
Post by: QueenOfThe Damned on July 08, 2011, 01:44:46 am
OK, the feral heart game, itself, won't let me log in. I made sure that everything was right, and it said "accepting" but then said "either username or password is incorrect." I don't know what's going on at all, I'm new to this.
Title: Re: :(
Post by: Shellz on July 08, 2011, 01:49:13 am
The uasername/password is incorrect. Make sure CAPSLOCK isn't on, and make sure your registered.
Title: Re: :(
Post by: QueenOfThe Damned on July 08, 2011, 01:50:31 am
I already did that, and I'm registered.
Title: Re: :(
Post by: Kyugima on July 08, 2011, 01:52:07 am
Are there numbers in your password?
Title: Re: :(
Post by: QueenOfThe Damned on July 08, 2011, 01:53:04 am
Yes, there are numbers in my password.
Title: Re: :(
Post by: Kyugima on July 08, 2011, 01:54:00 am
  DOn't use the num pad, FH can't pick up the num pad. Only use the numbers that sit above the letters.
Title: Re: :(
Post by: QueenOfThe Damned on July 08, 2011, 01:54:59 am
I did use them. And it still won't let me.
Title: Re: :(
Post by: Kyugima on July 08, 2011, 01:57:13 am

It is also possible that your username is simply too long, so it cuts of the end of it.
Title: Re: :(
Post by: QueenOfThe Damned on July 08, 2011, 01:58:20 am
No, it fits. It even has room left over. I don't know what's wrong :(
Title: Re: :(
Post by: Kyugima on July 08, 2011, 01:59:22 am
What about what else I said?
Title: Re: :(
Post by: QueenOfThe Damned on July 08, 2011, 02:00:48 am
there are only letters and number in my password. And my username has no letters in it at all. And no, I haven't changed my username or password. I just joined today.
Title: Re: :(
Post by: Kyugima on July 08, 2011, 02:04:21 am
  Hmmm... Perhaps you should try deleting this account and creating a new one then. I listed all the possible issues... If you do create a new account, then you should keep the user and password short and simple, keep numbers and symbols out of it, and hope it works.
Title: Re: :(
Post by: QueenOfThe Damned on July 08, 2011, 02:05:08 am
alright. I'll try that. Thank you for trying to help me!
Title: Re: :(
Post by: Ruby1234 on July 08, 2011, 02:05:45 am
Try everything here (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)?
Title: Re: :(
Post by: QueenOfThe Damned on July 08, 2011, 02:16:03 am
It wouldn't delete my account. When it said it did, it still had my username and password all there. Then, when I went to make a new account and I entered my email it said it was already in use. So now I can't do anything.
 
Title: Re: :(
Post by: Kyugima on July 08, 2011, 02:17:59 am
  It takes a while, you have to be a little patient.
Title: Re: :(
Post by: QueenOfThe Damned on July 08, 2011, 02:20:56 am
I just tried the game again, and it still won't work. And I tried to delete my account again and it said it did. So, I again, went to make a new account, and entered my email. And, you wouldn't have guessed what happened? The same thing.
Title: Re: :(
Post by: Kyugima on July 08, 2011, 02:23:33 am
  As I said, it takes time, wait half an hour or so, an hour if you want, to make sure that the account is deleted, before making teh new one.