Feral Heart

Help & Guidance => Game Help => Topic started by: jaywolf3 on July 26, 2011, 01:32:14 am

Title: cant login on the game
Post by: jaywolf3 on July 26, 2011, 01:32:14 am: someone help me pls i cant login on the game it always says username or pw wrong [5 attemps failed cuses 15 min ban] some1 help me pls!!!!!! >:(
Title: Re: cant login on the game
Post by: wolffox on July 26, 2011, 01:33:55 am: Already tried helping you with this on the shoutbox, but hopefully someone else can figure out your problem. You may just have to make a new account.
Title: Re: cant login on the game
Post by: jaywolf3 on July 26, 2011, 01:41:52 am: u know wolffox your not really helping me much...
Title: Re: cant login on the game
Post by: wolffox on July 26, 2011, 01:46:58 am: Well excuse me for trying to help you. You know, maybe if you actually did what I'm suggesting, you could help yourself. Don't ask for help if you don't listen to the people who try to help you. :T
It's not like I can fix the problem for you.
Title: Re: cant login on the game
Post by: Ilozae on July 26, 2011, 08:55:26 am: I have the same problem and I already make a new account, but this new can't login in the game too :/
Title: Re: cant login on the game
Post by: Lyka on July 26, 2011, 09:42:00 am: Me too got that same problem.
Title: Re: cant login on the game
Post by: Redlinelies on July 26, 2011, 12:23:25 pm: I'm rather sure wolffox already mentioned this, but to solve this

Make sure you aren't using the numbers on the numpad, just use the numbers above the letters.

The password is capital sensitive, so if you write a small "s" when it should be "S" it will see it as wrong password.

Some of the symbols might not work either so best would be staying away from them in both username and pw.

If you already tried getting it to work by doing the things above, you simply need to create a new account.

Try to use just letters a-z in both the username and the password, skipping symbols, numbers and capitals.
Title: Re: cant login on the game
Post by: jaywolf3 on July 27, 2011, 05:56:00 pm: yes i know rill
Title: Re: cant login on the game
Post by: Tigg on July 27, 2011, 09:57:40 pm: http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=68.0 (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=68.0)
Title: Re: cant login on the game
Post by: Aedre on July 28, 2011, 03:23:43 am: What happened to password reset?
Title: Re: cant login on the game
Post by: jaywolf3 on July 28, 2011, 01:54:17 pm: tigg i still cant login still im waiting for a week now
Title: Re: cant login on the game
Post by: Zaroque on July 28, 2011, 02:20:39 pm: Quote from: Aedre on July 28, 2011, 03:23:43 am
What happened to password reset?
Profile >> Account Related Settings >> Password.

A week? Have you tried making another account?
Title: Re: cant login on the game
Post by: Ruby1234 on July 28, 2011, 03:25:16 pm: Quote from: Zaroque on July 28, 2011, 02:20:39 pm
Profile >> Account Related Settings >> Password.

A week? Have you tried making another account?
^ That's how you change your in-game password, but for it to work, you have to be logged in to the "golden" box at the top, and the forum.
Title: Re: cant login on the game
Post by: jaywolf3 on July 28, 2011, 09:34:22 pm: yes i have i can login on the website but not the game
Title: Re: cant login on the game
Post by: Wolf-cat on August 02, 2011, 09:24:38 am: Can someone help me please i cant login to the game and can please someone help me?! :'( >:(
Title: Re: cant login on the game
Post by: Zaroque on August 02, 2011, 09:28:29 am: Cant Login? Look Here! (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0)