FH won't load

[Spacepooch]

I can't get past first loading screen after logging in. What could be the problem?

[CosmoFursi]

Could you go into more detail? I'm confused as to what the problem is x(

[Spacepooch]

After I login, it just gives me this loading screen, but no matter how long I wait, it won't stop loading. And I don't know if this  matters, but it has this waterfall and some trees on the background.

[Edolicious]

http://feral-heart.com/login/

Make sure you login here, and keep this tab open when you open and play Feralheart.

Type in your username and password correctly in the game as well, and you should be good to go.

*EDIT*

I realized you weren't talking about the login.

You're at the character creation screen. On the rock in front of the screen is where characters you've made in the past will stand, and you can click on the arrow buttons to choose in between which character you would like to play as.

Since you don't have any characters yet, you need to make one. There should be a button at the bottom of the screen that says 'Create'. Click that, and start making your first character!

[G4RG0YLE]

How long exactly do you wait for?
Sometimes it may be because other users are trying to get into that particular map at the same time as you, or you have a weak connection that sometimes wavers while you're trying to log in. However if you're still stuck then I would try reading this:

Ok for those of you having problems and those of you who are just interested here is a quick rundown and some possible pitfalls when using the new login.

When you login to this page your "IP address" (the place your connecting from) is allowed to communicate with the game server. As the game server is not on the same node as the website it can take up to 60 seconds from point of login to being allowed to connect.

If you are getting thrown back to the login screen (and your sure your password is right) or just being left with a blank screen not receiving the message "You Must keep This Page Open While You Play". There are two possibilities firstly make sure you have cookies enabled if you can login on this site chances are the are enabled already. The second possibility is you may be banned right now, it currently doesn't show if you're banned and we are still investigating accounts.

There is a third thing that may happen when you try to login which is you get a message "no proxies here", I'll explain that in a moment.

Ok so lets assume your logged in. The page itself reloads every 50 seconds I didn't test with other browsers but I know on Firefox even if the tab is in the background and minimized it will always reload assuming your internet connection is maintained if your internet connection is poor you may want to install some sort of "tab reloading" addon these allow you to specify how often the page is reloaded and then the addon will continuously reload the page(a time of 25 seconds is wise if 50 is causing you trouble as then you have 2 chances to reload the page every minute). Essentially if the page isn't reloaded at least once every 60 seconds you will be logged out. The other possible problem is that what ever browser you choose to use is trying to be "to smart" some may ignore the reload request if the tab is not currently in view. If that's the case try another browser.

At this point you should have a stable link to the server. If you still cant connect I expect your using a proxy. Proxies are an anonymity tool. Not that anyone here should need to use one. Note that a proxy will not work on Feralheart so by having one setup your browser will end up with one IP and because Feralheart cant connect in the same way it will user your real IP. As the two IP's will be different you will not be able to connect. Simple advise here turn it off.

Now we've covered getting connected what might get you disconnected well trying to use the wrong username for one. And this accounts for anyone in your home. Say a sibling tries to get on there account without first logging into the site they will get you both kicked out. Or if you do something wrong in game obviously a moderator might remove you.

Typically though for a lot of users these sessions seem pretty dam stable. I can see there are some sessions that have been active for pretty much a day and that's not because the user is in game they just seem to have left the tab open.

Hopefully this clears things up

Raz

[Spacepooch]

Nevermind, the create button appeared.