This place is only for users "Seeking" help though, this is more of a guide since it tells users how to identify issues.
The only times the thread is not one seeking help, is usually when people come on the forum to ask the same help thread over and over again, in that case a temporary sticky is put up.
If users need help with things like this, threads can be made in the tutorial section so they can easily be linked to the help board if wanted instead of writing the same answers for different users.