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Author Topic: User issues  (Read 1011 times)

Offline Torukk

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User issues
« on: February 10, 2017, 06:21:40 pm »
Hi! I have an account the name is GoldenMist_1000 and i believe it's been hacked as I can no longer log into it. Is there anyway you can help and update the email to my current one?Unfortunately I don't remember the old email for it  :-\
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Offline Bloo.

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Re: User issues
« Reply #1 on: February 10, 2017, 06:28:17 pm »
So you were able to login to it before? You can change your email via the user panel, though I've not tried it yet so I'm unsure if it requires you to know your old account.

I'd assume as long as you know your password you can change it no problem, although users are literally unable to hack into your account unless you gave out your password.
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Offline Torukk

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Re: User issues
« Reply #2 on: February 17, 2017, 02:41:56 pm »
I tried typing in my password but no matter what it won't log me in so I can't change my email. I mean I have this account as a back up thank god but id like my old account back and I'm not sure what to do about it
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Offline Astraea

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Re: User issues
« Reply #3 on: February 17, 2017, 03:13:50 pm »
Your old account may have possibly gotten deleted if it was inactive, staff have been doing that with most old and inactive accounts. You can always PM a staffer about this.
Hope it works out for ye, but you can change you username VIA User Panel. ^-^
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Offline PrettyReckless

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Re: User issues
« Reply #4 on: February 17, 2017, 03:27:11 pm »
I have sent you a PM.
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