A couple of issues

[BashfulWolf]

Like many others, FH is near impossible for me to get on now.
After days of trying to get it to at least install, I finally got everything installed by disabling every protection I got.
Problem is, my computer still views FH's .exe as a major threat and deletes it when I turn my firewall and virus protections back on, and I've tried to allow it through these protections, but it still somehow blocks it (I make sure to click things like "allow always" and the such).

And when I do get on, everything works fine until it randomly shuts down. No lost connection or any bad prompt, FH just suddenly closes. It happens after about 2 mins or so, and I know some others had the same issue but so far nothing has worked for me.

Any ideas on what I could do?

[EDIT]
Check the first reply on page 2 for the update.

[Dark_heart]

Ok, so try reinstall game but you wrote about problems with .exe file... Hm. Mabye you have any unessecary files?

[arilioness]

Hmmm, i assume you mean the new patch, my computer said its a threat as well but it didnt take it so seriously so i could get it to work by saying ''allow it anyways'', it seems your firewall and virus protections take it very seriously to protect you from the game, what firewall and virus protection do you use?

[SpicyDirt]

Is there any option to allow the firewall/anti-virus to run but with an exception to FH? It sounds like the firewall/anti-virus is saying "Uh-oh, they have the threat open right now better fix that" and that is why the game closes down at random. In many cases, there is an option to keep both running while allowing FeralHeart to be an exception.

[Kuri]

I run it in windowsXP compatible mode & the problems seem to more or less disappear.

[BashfulWolf]

Sorry about replying so late everyone, I've been kinda on a hiatus from my computer.

@Dark_Heart
This computer is pretty brand new, and any FH file I had I got rid of to see if that would fix it (which it didn't).

@arilioness
I have the basic webroot right now, and anything else that computer comes automatically installed with.

@SpicyDirt
Tried to allow Fh with all of the protections I can find on my computer, even pressing "allow always" and making exceptions to FH, but none of it worked.

[SpicyDirt]

To me this sounds like it is more of an issue with the game and not necessarily an issue with the firewall. Next time you crash, look for a file called either BadFile.txt or FHLog.txt. They might be able to tell you what is going on with the game.

Also, maybe try turning off water reflection. c:

[BashfulWolf]

I tried turning off water reflection before, but that didn't seem to help (also turned off anything else that I seemed unnecessary for now).

Also, after I had FH downloaded, I got on the computer the next day to see that the .exe file was suddenly deleted, so I'm still certain that my firewall has something to do with all of this because it still views FH as a threat.


Redownloaded FH and the .exe file (took a while for it to actually work), and the only thing for a log I could find was this:
Capabilities:: VertexProgram: YES
Capabilities:: FragmentProgram: YES
Sound:: Initialized: NO
ERROR::SaveFile:loadz: WaterMillGates.cfg failed!
ERROR::SaveFile:loadz: fhPodiumGates.cfg failed!
ERROR::SaveFile:loadz: fhPodiumWater.cfg failed!
Cannot find item with index 568
Cannot find item with index 511
Cannot find item with index 510
Cannot find item with index 476

Didn't change when FH crashed, didn't find any actual file labeled BadFile or FHLog
I also didn't download markings and items this time since it was useless to do that when all that would happen is that I would crash

[SpicyDirt]

Ah I see where you're at then. Sadly, I do not know how to help out with the firewall. Maybe try contacting support with the software to see if they have a way to get the firewall to stop interacting with the game?

[BashfulWolf]

Well thank you for trying to help anyways, I really appreciate it!
Hopefully I will find someway to solve this out, or if some new patch comes out that fixes any of this