Author Topic: Friend cannot activate account.  (Read 2600 times)

Offline wanderer95

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Friend cannot activate account.
« on: October 31, 2015, 12:57:12 am »
My friend can't activate her account, it hasnt been deleted as she's able to type in her info only to say the account needs to be activated. She tried sending an email to the activation email thing, it replied saying it would activate the account however it did not work at all.

Offline Whisperingwaves

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Re: Friend cannot activate account.
« Reply #1 on: October 31, 2015, 01:09:28 am »
The activation won't just activate right away once the email is sent. It can take hours/days/weeks or minutes. You just have to be patient c: I hope it all works out for you and your friend~

If the account hasn't activated in over 5 weeks, i'd message a staff member or register a new account and activate it as soon as it is registered!

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Offline wanderer95

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Re: Friend cannot activate account.
« Reply #2 on: October 31, 2015, 01:14:03 am »
Thanks friend! Yeah she sent an email on the 18th and one today

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Re: Friend cannot activate account.
« Reply #3 on: October 31, 2015, 01:15:39 am »
No problem hun <3 If you have any other questions don't be afraid to PM me or post a thread.

Glad to have helped ~

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Offline wanderer95

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Re: Friend cannot activate account.
« Reply #4 on: November 12, 2015, 03:24:52 pm »
I forgot to add that she registered October 6th and it is now November 12th, she still hasn't been able to log into her account to this day.

Offline Edolicious

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Re: Friend cannot activate account.
« Reply #5 on: November 12, 2015, 03:32:16 pm »
I forgot to add that she registered October 6th and it is now November 12th, she still hasn't been able to log into her account to this day.

Is your friend's desired username less than 16 symbols? If not, it is too long to be a valid username, and she will have to make a new account.
« Last Edit: November 12, 2015, 03:48:47 pm by ShadeyTeeth »
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Offline wanderer95

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Re: Friend cannot activate account.
« Reply #6 on: November 12, 2015, 03:37:57 pm »
Her username is 11 symbols long

Offline Edolicious

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Re: Friend cannot activate account.
« Reply #7 on: November 12, 2015, 03:42:37 pm »
Mmm, alrighty.
Make sure that you actually click on the link in the email. You need to go to that link for the site to validate the account.
What exactly does it say when she tries to log in? Does it say "Username and password do not match, or you do not have an account yet"?
« Last Edit: November 12, 2015, 03:47:28 pm by ShadeyTeeth »
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Offline wanderer95

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Re: Friend cannot activate account.
« Reply #8 on: November 12, 2015, 03:50:57 pm »
When she clicks on the ONLY activation link she received from October 6th, she is redirected to a 403 error page



When she logs in with her password she receives an message saying "Login error! You have not activated your account."

Offline Edolicious

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Re: Friend cannot activate account.
« Reply #9 on: November 12, 2015, 03:53:42 pm »
You may need to click the activation link when registration is open.

I hope your friend can join us soon, floof. Check every couple of hours or so for registration to open.
« Last Edit: November 12, 2015, 03:55:50 pm by ShadeyTeeth »
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