This is just me taking a wild guess, but maybe its the caps in the middle of your username? perhapschange it and if you cant access it anyway possible afterwords feel free to contact [email protected] from the email. Thanks for reading hope this helps!
A second account is ok, and changing your username changes it both on the forums and inside the gameTry emailing [email protected] with the email that is connected to your account and be sure to include both your old and new username, as it may help you if you haven't already tried
Thank you everyone, I will email and try to get the problem fixed. Thanks for giving me suggestions, I appreciate it! <3