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Site/Forum Help / Log-in Page Refreshing
« on: February 27, 2020, 03:06:05 pm »
I'll begin by saying I did go through this page for any similar issues and found a few! But the fixes for those didn't work for me.
Whenever I try to log-in to the browser to play in-game, the page refreshes. FireFox shows the popup prompting if I'd like to remember the password so something is happening- just not the right thing? I've cleared my cache/cookies on my main Browser- Firefox-- and tried to log in on Opera, Explorer, and Chrome with three different accounts to check if it was just me entering my account information wrong but no dice. I even tried on another PC, one connected by ethernet, and it didn't work. Annoyingly, I can log in to my User Panel on the FH site just fine with my Riley. account.
https://feral-heart.com/login/index.php <-- This is the link I'm having trouble getting my account(s) through.
I've never had this issue with my internet before! While I do live on a campus using WiFi it's always been more than strong enough to access FH-- but I was kicked off the game around 4pm two days ago (Tuesday) and haven't been able to log into my FH browser since. I called IT and asked if we were having internet issues and they said no, so I'm wondering if it's maybe something on FH's end. I'm waiting for a call on IT's part to get back to me maybe today or tomorrow about if something they did was accidentally blocking FH but they said they hadn't done any maintenance on the filters in months.
I appreciate any help this turns up! Even if it's just recycled advice.
Whenever I try to log-in to the browser to play in-game, the page refreshes. FireFox shows the popup prompting if I'd like to remember the password so something is happening- just not the right thing? I've cleared my cache/cookies on my main Browser- Firefox-- and tried to log in on Opera, Explorer, and Chrome with three different accounts to check if it was just me entering my account information wrong but no dice. I even tried on another PC, one connected by ethernet, and it didn't work. Annoyingly, I can log in to my User Panel on the FH site just fine with my Riley. account.
https://feral-heart.com/login/index.php <-- This is the link I'm having trouble getting my account(s) through.
I've never had this issue with my internet before! While I do live on a campus using WiFi it's always been more than strong enough to access FH-- but I was kicked off the game around 4pm two days ago (Tuesday) and haven't been able to log into my FH browser since. I called IT and asked if we were having internet issues and they said no, so I'm wondering if it's maybe something on FH's end. I'm waiting for a call on IT's part to get back to me maybe today or tomorrow about if something they did was accidentally blocking FH but they said they hadn't done any maintenance on the filters in months.
I appreciate any help this turns up! Even if it's just recycled advice.