This is probably the biggest QQ post I've ever gotten, and I'm not even sure how it would be possible to take it properly.
Some of them are even older users. An admin just told me that new users are not valueable to them. I mean, wow. You have a game targetted toward children and helping users is obviously not at the top of your list. Just because they are "smart" enough to work around all these website glitches.
Yes, I just sit around and laugh at people and their misery for fun and is a completely incompetent bastard.. Well said.
We still keep a tight leash on people cussing and fighting unlike what I have experience here on FH. Reporting does nothing because the report button does not work and sending in a screenshot to report someone for a cuss word seems like so much trouble.
Well then, you probably don't realize that it doesn't matter how many mods that exists, people will still mess around. There's not tools for the mods to even moderate the game properly, and how you include an ingame issue when this was about registering users isn't really the way to go? Sure, if you don't want to help with sending screens I understand, but then don't expect the given user will get caught right away.
and hundreds of people cannot sign up for the game because that doesn't work either.
That is an issue indeed, but if there were an actual problem with users not being able to register then I just got a feeling it would be more noticeable than this. But yes, if there's a new issue that just came up, you have my excuses for that. Though your youtube inbox getting filled because you posted tutorial vids for FH isn't the staffs fault in any way.
No one has reported this issue because there is no email address posted and they cannot get onto the forum.
even if people can't post on the site or log in, there's still ways to get in reach, by just looking on the forum mods profiles, looking around in stickied threads(as mentioned earlier), posting in the FH groups on Deviant art, even asking a friend that is registered to post here on the site. Anything really.
You obviously don't know anything about databases/servers.
Thank you good sir. I probably know just as much about those things as you know about the community.
but I wasn't interested in having this conversation... again with mods. I am reporting an issue, instead of telling me it "isn't real" (like an obvious professional would do) just give me the information I asked for. I obviously would not come back to this forum to post about a fake glitch. I mean, that is what you are accusing me of.
Well I'm so sorry for accusing you of a fake glitch then. It doesn't seem like you weren't interested in having a conversation though.
New users do not know who you are to FeralHeart. People are looking for a tutorial on how to fix this issue. You can go search my tutorials on YouTube and see the complaints for yourself.
I'm really glad you mentioned that for me because I have never gotten any pm in my youtube inboxes about fh matters xD.
Put it on one page... on your website... not the forum that they cannot get to, and have a contact page like every other game. You are not helping me with this issue. You are only upsetting me by the level of rudeness you are displaying. You should care about new users, no matter what you seem to think their intelligence level is.
Yes, if you would have mentioned because it would be a hassle looking for it on the forum I'd understand. But even though you aren't logged in, you are still able to view the forum, so they would technically get to it.
To be really honest there would be issues having a well monitored mail anywhere on the main pages that everyone can see, and who would be responsible if their messages weren't replied to? Well.. The staff ofcourse. There has been thoughts about setting up a better way for users to contact cause it wouldn't hurt, but false help isn't the best way to go, take a look at the fake ingame report button.
Sorry for being rude here, but yeah, I don't see how you are being too nice about the issue either xD. Now it just seems like you are making me sound like I think new users are idiots. I wish I could be a nice person just like you though.
(Guess what? I even got a glitch when I tried to post this message the first time. T.T)
Did you read what the error message gave you possibly? Or what sort of glitch it were?
By the amount of all that text I'd say the session probably timed out, which is simply because it took too long to post, and it needs a refresh.
If you still feel like having a conversation about this, feel free to pm me, or if you don't feel like talking with someone that doesn't know anything at all, pm any other administrator here on the site and we can talk about it further. If you want to sort that glitch that really causes problems then send razmirz a message about it. Most of the staff should look in their PM inbox.
The FH staff excuse for the help spammed videos you put up on youtube.. And I will try and see about that email.