Log-in Problem!

[FluffyEevees4Life]

Ok so a little over a month ago when I downloaded Feralheart, the first time I logged in it told me "Incorrect username or password.(5 failed attempts causes 15min ban.)". So I spent the next week trying to log in with no success. I could log into the websight but not the game. And now it has been one month, I have a new computer, and it still will not let me log in! Please help!

[Rimfrost]

Do you have same username as forumname?

[FluffyEevees4Life]

No my username is different, but that has nothing to do with my problem does it? 

[Rimfrost]

Whats your username then? And when you try to login you using your username and not the forumname?

[Rukata]

I had to make an account to test this, but I was sure this is how this was:
Your ingame username is the exact same as your username. Whatever you used to sign up on this forum, is what you need to use in the game, with the same password.

So whatever your forum  Username is, THAT is the in game Username.
Example: Let's say my Username is superawesomesauce for the forum, but the Nickname is Fluffy. You can't sign in with Fluffy in the game, you HAVE to sign in with superawesomesauce. Your password should match the in game password.
Difference between Username and Nickname: Your Username CAN NOT be changed. Your Nickname can. That's why in game, you use the Username.

Sorry if you've tried this but.. since I don't know exactly what you're doing, I gotta cover all the bases. Internet tech support is like that. xD

If that doesn't work, I suggest creating a new account.

EDIT: Ah, yes, thank you, Ruby. I couldn't think of a better term, but I knew there was one. Now I feel kind of silly. /mildly edits post.

[Ruby1234]

^
What she was saying. But I'mma flip some words around. Your USERNAME is what you signed up with, and cannot be changed. Your NICKNAME (Or otherwise called "Name" on this site) is the name that will be displayed to people on there forums. I log in with my username, Ruby1234. My nickname is what you see, xRubyx.


However, IF you know you're doing it right then
1.  Your password has symbols in it, or you used the number pad.
2. Your username or password is too long; if you know it's not your username, change the password. If it is your username, delete your account and make a new one.

[FluffyEevees4Life]

It is not my username, and I already tryed changing my password. I really don't want to make a new account! But I guess I have too. Thanks anyway for the help guys.