portal problems

[realflow100]

i walk right through the portals i cant get to the next map no matter what i do i try to crawl through but i just crawl right through it like its not even there... what's wrong?

[BlackDragon1]

do you've tryed to jump into/through the portal? because sometimes it doesn't work when you go, run or crawl through it.

[realflow100]

yes but it doesnt do anything its like its not even there i tried jumping back and forth into it but nothing happens

[Ingredient]

Are you trying to get through a portal in Map Maker? You will go right through the portal if your testing your map in Map Maker.

[realflow100]

nope this is in the public maps playing online after logging in with my username and password -.- im stuck in cape or temple of dreams and a few chars are stuck in lonely cave DX

[BlackDragon1]

Hmm...that's strange, try to delete the game, and make shure that the FeralHeart folder was removed from your C:\ . Then download the game again and install it.