Show Posts
11
Game Suggestions & Ideas / Re: Knowing How Long a Ban is + The Reasoning Why?
« on: April 30, 2019, 04:52:31 am »
Hey there!
We did indeed use to have the little tab that would give you info on how long your ban was, and the reason it was removed was to encourage users to contact a moderator about their ban. Many of the PMs we would recieve regarding bans would have users trying to fight around certain aspects or simply not understand the ban, so it was figured that by creating a position where they would need to go to staff to get their information, there would be less room for people to not understand why it was they were banned (as opposed to, say, one person being banned for a greater length than a friend for the same offense-- what that person might not know is that they have a ban history, which would naturally extend the length. If the user didn't contact staff, though, they would not know this and could be led to believe that they were unfairly banned. Moderator contact would provide clarification). However, I agree that there are improvements that could be done to this, so I agree with your sentiment.
Unfortunately, I do have to lock this, since we outline in our Forum Guidelines that bans shouldn't be discussed on the public area of the forum. We are happy to hear any suggestions that you have for us to improve the game, though, so you are always welcome to PM a staff member and share your thoughts with us. I can see that you're approaching this at a well-intentioned angle, so I hope you understand that this isn't being locked because your idea isn't being heard. (The reasoning behind why we don't open these kinds of threads is because you'll get an influx of users simply complaining about their bans, trying to start drama, and it's not necessarily a useful way to communicate with those who are able to address the problem by posting on a discussion board.) If you would like to add any further thoughts or have any follow-up inquiries, my inbox is always open.^^ I hope I was able to answer your question.
We did indeed use to have the little tab that would give you info on how long your ban was, and the reason it was removed was to encourage users to contact a moderator about their ban. Many of the PMs we would recieve regarding bans would have users trying to fight around certain aspects or simply not understand the ban, so it was figured that by creating a position where they would need to go to staff to get their information, there would be less room for people to not understand why it was they were banned (as opposed to, say, one person being banned for a greater length than a friend for the same offense-- what that person might not know is that they have a ban history, which would naturally extend the length. If the user didn't contact staff, though, they would not know this and could be led to believe that they were unfairly banned. Moderator contact would provide clarification). However, I agree that there are improvements that could be done to this, so I agree with your sentiment.
Unfortunately, I do have to lock this, since we outline in our Forum Guidelines that bans shouldn't be discussed on the public area of the forum. We are happy to hear any suggestions that you have for us to improve the game, though, so you are always welcome to PM a staff member and share your thoughts with us. I can see that you're approaching this at a well-intentioned angle, so I hope you understand that this isn't being locked because your idea isn't being heard. (The reasoning behind why we don't open these kinds of threads is because you'll get an influx of users simply complaining about their bans, trying to start drama, and it's not necessarily a useful way to communicate with those who are able to address the problem by posting on a discussion board.) If you would like to add any further thoughts or have any follow-up inquiries, my inbox is always open.^^ I hope I was able to answer your question.
- Discussion on Bans and Reports
You are prohibited to make a thread or mention in a post about being kicked and/or banned from in-game or on the forum. If you were kicked and/or banned, then it was for a reason. If you have a question about it, however, then you are referred to a moderator or an admin. As for reports, do not go and make a thread reporting a user. When you are reporting somebody, you are to send a private message to a moderator or an admin for them to handle it. Any threads discussing a kick/ban or reporting a user will be deleted upon sight.