Logging into Feral Heart, not working? Please help!!

[*~sacredcreatures~*]

Ok so i signed up for feral heart, and when i log onto the forums it works perfectly fine. But when i open the game it's not accepting it, i have the right username and password but it wont let me in. I also re-downloaded the game but that didnt work either....what do i do?

[heartsgirl99]

This should solve this problem with logging in ingame :

http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.0

[rexline]

Maribel, if you can't login into feral hearts is because you are banned or you failed with the username or the password.

[*~sacredcreatures~*]

I haven't been banned, i have good connection, my fire wall isnt blocking it, i have the right username/password, and my sis has logged on ingame and it's accepting, should i just change the password or something?