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Author Topic: Account related issue  (Read 1321 times)

Offline ThaBIue

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Account related issue
« on: June 30, 2013, 08:45:30 am »
Hello there and I have a problem that I been hearing and noticing.. You get a FH account that has been working fine and everything runs well, but suddenly in a about maybe a week(or that's what happen to 3 of us, including myself), you can't log into the account.. You try making sure every possible correction is made that you typed it in right. Then you head over to the site to log in but it states that there is no user by that name when you try to log in... I have had this problem, a DA user has, and one of my friends. Are the accounts deleted or what's the issue there?

Well now that I got a new account that actually is not removed, it's not a issue to me, but I'm scared that it may happen to this account now that I know it has happen with past users...
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http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=41996.0

Offline Vespian

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Re: Account related issue
« Reply #1 on: June 30, 2013, 09:06:59 am »
I've had this problem before. It's because you haven't confirmed your email to the site. After a few days, or weeks, of not activating your email to the forums, the server won't recognize the account and will disable the account to be used. At least, that's what I could figure out during my years of FeralHeart. There's a slight possibility I might be wrong, but I doubt that I am.
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Offline whitewolf223

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Re: Account related issue
« Reply #2 on: June 30, 2013, 09:33:17 pm »
Starrk is right. If I remember right. This has happened to some of my friends.
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Offline Chunky_Squirrel

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Re: Account related issue
« Reply #3 on: July 01, 2013, 10:32:21 am »
Quote from: whitewolf223 on June 30, 2013, 09:33:17 pm
Starrk is right. If I remember right. This has happened to some of my friends.

It happened the same tome. Even know i comffrided my email, it just thatmy account dissapierd with no trais... or anything.



                                                   ~TheDarkRider~
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Offline PrettyReckless

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Re: Account related issue
« Reply #4 on: July 01, 2013, 12:29:44 pm »
Always make sure you activate your email before you create an account.
Make sure you activate your account through your email.
Also, always double check all the details through your profile on the site.

An account doesn't just magically disappear unless there's something you forgot.
I recall Starrk's issue myself and I remember how clueless we were until he figured it out.
I suggest waiting until the registration is back open again, I'm not sure what else could be done.
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