Author Topic: Unable to login and download FH!  (Read 1298 times)

Offline EyelessMaid

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Unable to login and download FH!
« on: December 26, 2015, 06:54:31 pm »
Hello. I currently have a Feral Heart account, and I've played on it before just fine.
I got a new computer for Christmas, and I wanted to download FH on it, but this is what happened when I tried:
I went onto the download page, clicked "Download," skipped the ad, and came back to FH. It asked me to log in, and I did, but when the page reloaded it showed me the login again. Apparently, I wasn't logged in.
It didn't say my password or username was incorrect. It just refreshed when I clicked "log in."
So, I tried resetting my password, reentering the login, trying to log in on the home page, etc. Still not logged in.
However, if I go to Forums, it shows my profile in the middle section of the page. I still don't see my profile on the top right corner of the page.
I may be logged into Forums, but the site won't load my login on the pages overall, and without my login, I cannot download or play FH anymore.
Does anyone know how to fix this?
Thanks!
- EyelessMaid

AutumnTheWulf

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Re: Unable to login and download FH!
« Reply #1 on: December 26, 2015, 07:05:48 pm »
If you are deleting/clearing out your browsing history while the page is open, there is a chance that it will log you out of the page (and server) and  requesting for a new log-in.It will refresh every 60 seconds. Keep that in mind if you don't have good connection on your Computer. I would suggest using a different browser, and see how that goes for you.

Also, try enabling cookies.

Quote
Enabling cookies f'er Google Chrome:

I. In the top-right corner of Chrome, click the Chrome menu > Settings.
II. At the bottom of the page, click Show advanced settings.
III. In the "Privacy" section, click the Content settings button.
IV. In the "Cookies" section, choose your preferred setting.

F'er Internet Explorer:

I. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.
II. Click the Tools button , and then click Internet options.
III. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.

Offline EyelessMaid

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Re: Unable to login and download FH!
« Reply #2 on: December 26, 2015, 07:11:42 pm »
I checked my settings, and cookies aren't being blocked.
I haven't cleared or deleted any of my data or history since I got the computer.
However, I'm using internet explorer, whereas I used Chrome on my older computer. I'll download Chrome and try that out, and I'll tell you how it goes.
Thank you for replying!

AutumnTheWulf

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Re: Unable to login and download FH!
« Reply #3 on: December 26, 2015, 07:14:08 pm »
Okay, I hope It will work :)

Offline EyelessMaid

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Re: Unable to login and download FH!
« Reply #4 on: December 26, 2015, 07:20:51 pm »
It worked! I was able to download and install the game.
Thank you so much for your help!

AutumnTheWulf

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Re: Unable to login and download FH!
« Reply #5 on: December 26, 2015, 07:24:16 pm »
You're welcome <3

Offline Warriorstrike

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Re: Unable to login and download FH!
« Reply #6 on: December 26, 2015, 08:38:14 pm »
Locking this as the issue has been resolved.

If you define yourself by the power to take life, the desire to dominate, to possess… then you have nothing.