i cant log in to FeralHeart

[waffles777]

I tried logging in to FeralHeart but i cant it just says Failed to connect to front server so what do i do?

[Preach]

Have you tried the new login system?

I suggest you try using different browsers. For example, for the login I use Internet Explorer because the login doesn't work for me on Mozilla. So maybe that could be the problem too, maybe your login won't work on the browser you're using at the moment (Microsoft Edge browser). So, try using Mozilla, Chrome or Internet Explorer.
Login here <- Keep that page open while you play the game.

For more info about the new login and how it works read this:

Ok for those of you having problems and those of you who are just interested here is a quick rundown and some possible pitfalls when using the new login.

When you login to this page your "IP address" (the place your connecting from) is allowed to communicate with the game server. As the game server is not on the same node as the website it can take up to 60 seconds from point of login to being allowed to connect.

If you are getting thrown back to the login screen (and your sure your password is right) or just being left with a blank screen not receiving the message "You Must keep This Page Open While You Play". There are two possibilities firstly make sure you have cookies enabled if you can login on this site chances are the are enabled already. The second possibility is you may be banned right now, it currently doesn't show if you're banned and we are still investigating accounts.

There is a third thing that may happen when you try to login which is you get a message "no proxies here", I'll explain that in a moment.

Ok so lets assume your logged in. The page itself reloads every 50 seconds I didn't test with other browsers but I know on Firefox even if the tab is in the background and minimized it will always reload assuming your internet connection is maintained if your internet connection is poor you may want to install some sort of "tab reloading" addon these allow you to specify how often the page is reloaded and then the addon will continuously reload the page(a time of 25 seconds is wise if 50 is causing you trouble as then you have 2 chances to reload the page every minute). Essentially if the page isn't reloaded at least once every 60 seconds you will be logged out. The other possible problem is that what ever browser you choose to use is trying to be "to smart" some may ignore the reload request if the tab is not currently in view. If that's the case try another browser.

At this point you should have a stable link to the server. If you still cant connect I expect your using a proxy. Proxies are an anonymity tool. Not that anyone here should need to use one. Note that a proxy will not work on Feralheart so by having one setup your browser will end up with one IP and because Feralheart cant connect in the same way it will user your real IP. As the two IP's will be different you will not be able to connect. Simple advise here turn it off.

Now we've covered getting connected what might get you disconnected well trying to use the wrong username for one. And this accounts for anyone in your home. Say a sibling tries to get on there account without first logging into the site they will get you both kicked out. Or if you do something wrong in game obviously a moderator might remove you.

Typically though for a lot of users these sessions seem pretty dam stable. I can see there are some sessions that have been active for pretty much a day and that's not because the user is in game they just seem to have left the tab open.

Hopefully this clears things up

Raz

 

 

[PrettyReckless]

Unfortunately you've posted in the wrong section of the forum, so I shall move this to the Game Help thread for you.
Please refer to the Help Board next time you need help so we can be assured that people will see that you're seeking help.

Have you tried logging in at http://feral-heart.com/login/ ?
Keep in mind you need to wait 30 - 60 seconds before attempting to log into the game, as well as keeping the browser up. (Don't minimize it, keep it running behind the game itself.)

To read more about it: Click here.

[WeirdWeeaboo]

ME NTITHER IT SAYS I WAS BANED BT I DNT DO ANYT

[Warriorstrike]

The quotes and links above should help you out a bit. Please keep in mind that it may take a while for the page to connect you with the server. c:

ME NTITHER IT SAYS I WAS BANED BT I DNT DO ANYT

Mariah, if you are having an issue with your ban, please feel free to private message a Staff member, but we do not allow discussions of bans on the forum. I or another Staff member would be happy to help you through PM.

[waffles777]

I tried what you told me to o but it is not working I have the page open that i need to get to the front server but it just keeps saying what it did and i dont know why i know i didnt do anything wrong...

[Warriorstrike]

Hmm, maybe taking a closer look will help. c:

It will not let me connect to the game, why?
If you're experiencing issues it could be how your browser is currently set up. We do not allow any proxies so please disable any proxy settings you might have enabled. Also do not run the browser in incognito/private browsing mode and have cookies enabled. If you still have issues feel free to try another web browser all together. Also do keep in mind that we do not let any banned users connect to the game

If you have a proxy enabled on your computer, you won't be able to log into the game. Disabling this should help fix the problem, if this is your issue. If it still doesn't work for you, however:

-Check to make sure that your internet is strong and up-to-speed

-It was mentioned before that opening the page in a different browser (such as Chrome and Firefox) can help the stability, but also keep in mind that if you wish to log into multiple accounts, you must open the page in a separate browser. If you are opening the page in any sort of private browser or something that does not allow cookies, this could be an issue as well.

[waffles777]

no cookies are enabled and i dont have a proxy..

[iiAwshumGurl]

Have you been able to log into FeralHeart before? Or have you just downloaded it? Since it may be you either didn't install correctly or Firewall may be blocking FeralHeart from accessing the Internet. If you haven't logged in using the new login system I suggest you do so before resorting to this method since that may be your problem. Try reinstalling FeralHeart if none of these work and if the problem persists then you may need to contact a staff member.