Feralheart will not connect to the front server.

[Celeyan]

Whenever I try to start Feralheart, it says: Connecting to front server...failed. It is not a problem with my connection or with any firewall, antivirus or whatever, no program on my computer is bothered with it, but it doesn't load at all. It just says: connecting to front server has failed, I have redownloaded FH repeatedly, and no luck. I even completely reset my computer to factory mode and it STILL doesn't work, I don't think its a problem with my account either, it has worked previously before and no problems, but no it suddenly has stopped working. I have tried both of the rendering systems, no luck either..

It all started a loong while back, when the feralheart server was realy crashy and derpy.

[LordSuragaha]

I'm sorry to hear you are having this trouble. Not sure if any of the information below will help in your situation but it's worth a try even though it looks like you've tried most of it... Maybe you have to wait for a server restart D;

Failed to connect to front server is another funky message you might get. Most of the time you get this either when your internet is down or the server is down completely. It can also be that your firewall or any other security software is preventing FeralHeart from accessing the internet. If it's the server and not your internet it should be sorted shortly and be back up and running, if it will be down for longer times the staff will let you know.

If the server is up though for a longer time, and you're still having issues to connect, you should follow the tips mentioned in the post "Unable to log on/go online" (posted below) and if that fails to work. Contact those responsible for your internet or maybe someone that knows more and are able to help you.

Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes windows doesn't know if the game/application can be trusted or it just skips adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your control panel located in the start menu. Depending on which Operating system you use, and which layout it might look differently. But Windows firewall should be in the category "security" or just find the text "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing add program.

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking feralheart. And just not only by clicking the icon in the corner sayings "Nope!". Look in the advanced menus and preferences first. Only you can check this.

How's your internet connection?
Sometimes the internet connection of the users trying to play the game might be weak. This can cause you to not being able to connect or staying online for a longer time, many people might start blaming the game or server for this when it in fact might be themselves.

Here's a few things you can check:
1. Are you even connected to the internet right now?
2. Are you running any downloading/streaming programs?
3. Are there any other computers/devices using the same internet?
4. Are you currently using a wireless connection, if so, are you getting good signal?

Sometimes the internet connection can time out for various reasons and then jump back on again, so be sure to try a few times first.

Programs in the background
Downloading things or running streaming programs eats your bandwidth, and this bandwidth is needed in order to play the game, especially if you're using slower speeds. You can start by shutting off things like downloading programs and internet browsers. Maybe even IM programs such as MSN and AIM and try to play again.

Turn off extra devices
If you got more than 1 computer or other devices also using the internet, try turning them off if they're not in use. This will give you more bandwidth to spare.

On a wireless connection?
If you're using a laptop you might be using a wireless internet connection. These can sometimes loose their signal to the internet source. So try placing yourself closer to your modem, this might give you a stronger signal.

These things should solve the most connection problems!

Goodluck I really hope something here helps


If none of this works maybe a mod or admin can provide you with better advice D; I hope you can get your problem solved soon. You can contact a mod or admin from here:
http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52

[Celeyan]

Didn't really help, but I do thank you for trying. c:
Feralheart nuuuu! ;;

[Celeyan]

Please, help. ;-; I really like this game and I wanna play, like I said before, I used to get on and it worked fine, before when there was a big server crash I couldn't play and after it all I couldn't play, but before that I could.

[EnderStar]

By re-install you have uninstalled the game? Not just deleted the file?

Suragaha already got most of the problems that could cause this.

[Celeyan]

By re-install yes I have completely unistalled my game beforehand and got rid of ALL the files, then reinstalled and still didn't work. Also, Suragaha list of problems didn't fit any of mine, and solutions didn't work.

[Thierry]

Can you play any other multiplayer games like world of warcraft, league of legends, etc.?
If not, could be something reated to the conection itself.

As the last option i would call to technical support of your internet service provider.

Things to try if possible:
-Try to log in with another accout. So you will know if the problem is related to the account.
-Try to log in with another computer.
-Try to log in with another internet conection.

Depending on what happened after doing this, we could get a better idea of where is the problem.

[Celeyan]

I can play on other multiplayer games.
I can't log in with another account too, still the front server thing.
Tried another internet connection, didn't work.

Can't really try on another computer.

[mkljkl]

This happens to be somtimes what i do is just after a few seconds and it dont load i go out and do it again really fast Somtimes FH is a derp and im not having the problem so it's somthing on your computer

[EnderStar]

I can't really say much more. As Suragaha said, personal message a moderator or better - an adminastrator about this. I'm sure they'll be able to help. But I think all the ideas of solutions are running low so I think you should talk to one of them.

http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52