Can't reach front server?

[DarkLustyHumor]

I would suggest a few things. First off, a virus scan, because viruses can cause a mass variety of issues. If nothing comes up then I would suggest you completely erasing Feral Heart from your computer and then reinstalling it. Just a simple uninstall doesn't get rid of all of the files, you have to uninstall it and then get rid of all of the files associated with Feral Heart, then you can reinstall the game. (You can back up files in other folders to put in later if you have presets or items/markings you want to keep) If this doesn't work then it most likely has to do with the permissions involved in your computer, whether it be an anti-virus software messing with it or something else. However from the fact you can't see any of your characters, I think it's safe to assume your files have been messed with and a complete refresh for Feral Heart is needed.

This is only in case what Hakumi suggested doesn't work. Otherwise resetting home and sending them home might be the answer to your problem.

[XxSalukixX]

I just did but it's being stupid (my laptop) and won't allow me to open the file.

[Hakumi]

What file are you trying to open up exactly?

[XxSalukixX]

I just re downloaded it, so the game file.

[Hakumi]

Is your anti-virus allowing the program through? ( Assuming that you have, in fact, installed the game ).

[XxSalukixX]

I dont even have an anti virus on my computer anymore.

[Hakumi]

You might be missing some key files there floof. . If it's not opening up at all.

Edit: A quick recap ( Hopefully I'm not missing anything )

- Make sure you re-downloaded / re-installed the game correctly. The files being in the correct places / not corrupted / tampered or messed with.

- Try Running the game as an administrator.

- Restart your router if you have to. It might help. Along with this, try logging into the Login Tab. Make sure to keep this page up ~!

- Make sure your proxies is turned off.

- Try switching Rendering Systems. On top of this, make sure you reset the character's locations and then sent them home via user panel.

- Make sure your anti-virus isn't effecting the files and that it hasn't removed any of the files. Make sure that there isn't any Duplicate Files / Particles in the folder. This won't open the game at all.

- Make sure your IP address the same? or is it different?

Sorry if this is a lot ^^;
Skip over the ones that you have already tried if you need to ~!

[DarkLustyHumor]

If you don't have an anti-virus I suggest you download AVG. It's not the best but it's not the worst either, and it's free to use. I'm assuming you tried to reset your character's home and it didn't work so you tried the uninstall and re-install? If that's the case and it's still not working, I would suggest you downloading AVG and scanning your computer. Anti-virus softwares are important because viruses can completely mess with the files on your computer. If the game itself is not opening then it means that it's either being blocked by something or is missing something.

I would get rid of every FH file and then go onto the site itself and re-download the game. Also as far as the anti-virus thing, as long as it's not a virus causing the issues then you don't need an anti-virus program to play the game. Even if I do recommend you having one.

[XxSalukixX]

Okay, I got it back, just had to use Utorrent. I can't reach the front server again. Gah!
I have AVG I just don't think its actually active, I havent scanned in almost a year according to it..

[Hakumi]

Did you go through the list and made sure you did each thing ( If you needed to ) / tried them out?

Make sure you're logging into the login tab as well. >> Login Tab <<