Wont let me log in

[KalypsoSantorini]

I have done everything to my knowledge to try and fix my problem before asking for help but nothing is working. Every time I try to log in it will let me put my username and password and tell me the server is loading. Every single time it tells me it cant connect to the server. It actually upsets me because I would love to be able to play but i cant get on.

[Hakumi]

Are you logging into the > Login Tab < before jumping into the game?
Also, if it's been awhile since your last login session ( I think 2 years unless something changed or my timing is off ) the server does delete the account to clear out the inactive ones.

[G4RG0YLE]

Make sure you're loading the linked Login Tab above, logging in, and then opening FeralHeart on top of the window. That way, a connection is established much better and with little to not interferences or problems. Let us know if you continue to experience the same issue.

[Warriorstrike]

It looks like your account hasn't been activated yet. Check the e-mail address you've used to sign the account up with, and make sure you've clicked on the link sent there. c:

[KalypsoSantorini]

Are you logging into the > Login Tab < before jumping into the game?
Also, if it's been awhile since your last login session ( I think 2 years unless something changed or my timing is off ) the server does delete the account to clear out the inactive ones.

I think its only been around a year since my last login but I was having the same problem, thats why its been so long since I've been on. Plus Im still able to login to the website and it tells me I still have all my characters.

[KalypsoSantorini]

It looks like your account hasn't been activated yet. Check the e-mail address you've used to sign the account up with, and make sure you've clicked on the link sent there. c:

I've had my account for years.

[KalypsoSantorini]

Make sure you're loading the linked Login Tab above, logging in, and then opening FeralHeart on top of the window. That way, a connection is established much better and with little to not interferences or problems. Let us know if you continue to experience the same issue.

I do, it still wont connect to the server. I checked my firewall and FeralHeart is allowed.

[Kerriki]

Are you logging into the > Login Tab < before jumping into the game?
Also, if it's been awhile since your last login session ( I think 2 years unless something changed or my timing is off ) the server does delete the account to clear out the inactive ones.

I think its only been around a year since my last login but I was having the same problem, thats why its been so long since I've been on. Plus Im still able to login to the website and it tells me I still have all my characters.

Accounts will automatically be removed from the game server after a long period of inactivity, which looks to be the case for you. It only deletes the game account, and that's why you're able to login here on the forums. The only way to get into the game would be to create a new account entirely, I'm afraid D: I'm sorry for any inconvenience!

[KalypsoSantorini]

Are you logging into the > Login Tab < before jumping into the game?
Also, if it's been awhile since your last login session ( I think 2 years unless something changed or my timing is off ) the server does delete the account to clear out the inactive ones.

I think its only been around a year since my last login but I was having the same problem, thats why its been so long since I've been on. Plus Im still able to login to the website and it tells me I still have all my characters.

Accounts will automatically be removed from the game server after a long period of inactivity, which looks to be the case for you. It only deletes the game account, and that's why you're able to login here on the forums. The only way to get into the game would be to create a new account entirely, I'm afraid D: I'm sorry for any inconvenience!

What I was having this problem without a long period of inactivity

[Kerriki]

My apologies, I misread your post. Anyways, try clearing caches, enabling cookies, and disabling proxies. Try different browsers as well