Author Topic: I can't log into the game.  (Read 3494 times)

Offline Kiara 0

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I can't log into the game.
« on: June 26, 2011, 06:52:35 pm »
Welcome. I've got a problem with logging into FH.
- the game window is open,
- I put correct name and password
- the game still show me : "Connecting to the front server." And that's all. Nevermind how long I have to wait it won't change.

I checked:
- my username is Kiara 0 and password have got only 8 letters. I was using the game some weeks ago, so I knot that they are working.
- I download yesterday new feralheart.exe and new patch from this site. Installation in default C://FeralHeart doesn't work the problem still is.
- I have got only windows "firewall"

What can I do? My friends can log onto my account so problem is with my computer...

Offline Redlinelies

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Re: I can't log into the game.
« Reply #1 on: June 26, 2011, 07:27:26 pm »
What about the windows firewall, does it have an exception for feralheart.exe letting it connect to the interwebbzzz? You might have to re-add one.
Former community manager of FeralHeart

Offline lugailover

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Re: I can't log into the game.
« Reply #2 on: June 26, 2011, 07:44:53 pm »
My firewalll is always off.
it would be different if you had a symbol in your name/password though

Offline Kiara 0

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Re: I can't log into the game.
« Reply #3 on: June 26, 2011, 08:07:15 pm »
As I said - my password and username worked in the past, and firewall is off.

Offline Redlinelies

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Re: I can't log into the game.
« Reply #4 on: June 26, 2011, 08:29:06 pm »
Redownload the patch from this site again and try using torrent, chances you got a broken installer and it can't verify you got the correct version or maybe something preventing it from just running multiplayer.

I don't know to be sure actually, it might be some virusprogram like macfee that's blocking the game, it has happened before.
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Offline Kiara 0

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Re: I can't log into the game.
« Reply #5 on: June 26, 2011, 09:26:45 pm »
Ok, I downloaded files from torrent and made new installation but it worked when I turned off AVG 2011 - only antivitus that I have. I turn Commodo firewall (this program is normally off) and added FeralHeart.exe to "good programs" and... it worked :) Thanks for help!

horsesandrats1997

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Re: I can't log into the game.
« Reply #6 on: June 27, 2011, 02:55:20 am »
im having problems logging on to the game it says that i have the wrong username or password but i know my username and password are wright please help anyone!

Offline Kiara 0

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Re: I can't log into the game.
« Reply #7 on: June 27, 2011, 02:28:34 pm »
Try to change them here, on the forum account and try again get to the game.

TheRebelwithclaws

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Re: I can't log into the game.
« Reply #8 on: June 27, 2011, 05:37:48 pm »
I've got the same issue except mine just tells me that I have the wrong password or userame and I have triple checked... I don't.

I just keep getting locked out no matter how many times I enter it.

deviant-deidarawolf

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Re: I can't log into the game.
« Reply #9 on: August 03, 2011, 01:20:17 am »
mine is doing the same =( i can log on when on the homepage so i know that my info is correct- but through the download its telling me that my username and/or password is incorrect.

what do i do?