Sorry to bother you but...
I'm having the same problem that Kirara had (with the characters turning black and whatnot), though no matter what I've done, nothing seems to work.
I've updated my graphics card, and have checked in three different ways that it was updated and that I didn't do anything screwy. I've also messed with the Direct3D9 and the OpenGL or whatever they're called. I've read through this thread, and a few others that have to deal with the visuals.
I don't think it's the computer, since it's run MMORPG's before, but I guess I won't rule it out.
Is there anything I haven't tried doing?
EDIT: I tried again with the Direct3D9 and it works a lot better now. The thing is, when I'm making characters when using that the pelts don't change color. I can sometimes get the graphics to work long enough with OpenGL but it's a pain.
I guess my question still is is there something else I can try, or else I can just keep switching back and forth XD