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Messages - honeywasp

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11
Game Help / Re: Problem With Log-In Page
« on: February 27, 2020, 03:17:04 am »
Quote from: SpicyDirt on February 27, 2020, 03:09:24 am
Alright. That has me thinking that it is more of an issue with the internet. I'd recommend going to a local cafe, library, fast food place, etc. and use the wifi at one of those places to test and see if the login page works. If it does turn out to be the case, I'd recommend buying a wifi extender. They plugin right to the wall and only cost ~$30.

Most likely, and while I appreciate the input, I'm still too young to go to one of those spots by myself, and I doubt a Guardian would accompany me to even test it- let alone my PC lives long enough to transport it there LOL. We also don't have that sort of money if it is a internet problem..
Which overall really sucks considering I've been using this internet for a while and have had no issues like these what-so-ever...

12
Game Help / Re: Problem With Log-In Page
« on: February 27, 2020, 03:05:20 am »
Quote from: SpicyDirt on February 27, 2020, 03:03:48 am
Does she use the Windows 7 also?

No, I believe she uses Windows 10, same Laptop brand though I think.

13
Game Help / Re: Problem With Log-In Page
« on: February 27, 2020, 03:00:45 am »
Quote from: RottMutt on February 27, 2020, 02:58:03 am
Quote from: SpicyDirt on February 27, 2020, 02:44:46 am
Yeah but sometimes the downloads can contain other viruses depending on the site it is hosted on. Do you happen to go anywhere in your day that you'd be able to test the login page on?

Nope, I mainly stay in my Hotel all day tbh...

Another thing I forgot to mention, as I said my Sister is having the same issue, but she never downloaded the IT server, so I don't think it's that, but I also have no clue.

14
Game Help / Re: Problem With Log-In Page
« on: February 27, 2020, 02:58:03 am »
Quote from: SpicyDirt on February 27, 2020, 02:44:46 am
Yeah but sometimes the downloads can contain other viruses depending on the site it is hosted on. Do you happen to go anywhere in your day that you'd be able to test the login page on?

Nope, I mainly stay in my Hotel all day tbh...

15
Game Help / Re: Problem With Log-In Page
« on: February 26, 2020, 10:59:49 pm »
Quote from: SpicyDirt on February 26, 2020, 10:06:52 pm
I'd say at least go test to see if FH works better when closer to the router. That will let you know if it is more of an internet issue. But also, you said that this issue started after you downloaded an IT server. Did the download seem fishy or anything when you downloaded it? Maybe do a quick scan for any viruses that may be affecting your computer.

I'm not allowed to head up there, and no it seemed like a very well-made IT server, Imperial Lands? I believe you said you were going to download it as well.

16
Game Help / Re: Problem With Log-In Page
« on: February 26, 2020, 08:18:31 pm »
Quote from: SpicyDirt on February 26, 2020, 08:16:02 pm
There is a good chance that it could be the internet, but it could also have to do with how old your laptop is. Is the internet stronger in the lobby? Would you be able to test it there?

It's really more of an Inn than a Hotel, so there's not much of a 'Lobby', but still, probably not. (Personal Family reasons, but my Laptop also dies EXTREMELY fast, I don't think they'd want a Teen sitting up there for 4 hours playing FeralHeart LOL)
I'd use my more 'up-to-date' Laptop, but it unfortunately has broken keys, and other... which makes it hard to play, let alone open. (But, we also can't really afford a new Laptop right now.)

17
Game Help / Re: Problem With Log-In Page
« on: February 26, 2020, 08:14:33 pm »
Quote from: SpicyDirt on February 26, 2020, 08:10:35 pm
Ahh an oldie, heh. Have you tried opening the login page on your phone?

Just tried it, and it also didn't seem to work, just a same old reset...
I estimate it could be the Hotel Wi-Fi, because... come on... Hotel Wi-Fi is garbage, but I've been using it since May 2019 for FH, and I've never had this issue, and we haven't had any sort of notice that something has changed with it...

18
Game Help / Re: Problem With Log-In Page
« on: February 26, 2020, 08:03:07 pm »
Quote from: SpicyDirt on February 26, 2020, 08:00:40 pm
You could always try using Edge, heh. But do you happen to have an automatic page refresher?

I don't, but I never really had a problem with manually refreshing it, or allowing myself to get disconnected and then reconnecting after it.
(Also, I looked up Edge, but I either haven't downloaded it or I have no access to it- I have a Windows 7 Toshiba Laptop if that makes any difference x-x)

19
Game Help / Re: Problem With Log-In Page
« on: February 26, 2020, 07:46:36 pm »
Quote from: Bloo. on February 26, 2020, 07:38:07 pm
Ooh yea, explorer is poo haha To clear your cookies and cache on Chrome, you can follow this easy tutorial: https://www.whatismybrowser.com/guides/how-to-clear-cookies-browsing-history-and-cache/chrome


I just tried replying to this and it kicked me off my account- Anyways, the clear didn't seem to work and I'm unsure what else to do to perhaps solve this problem, any other methods I could try?

20
Game Help / Re: Problem With Log-In Page
« on: February 26, 2020, 07:22:50 pm »
Quote from: RottMutt on February 26, 2020, 07:19:39 pm
Quote from: Bloo. on February 26, 2020, 07:13:06 pm
Hey there! Sorry you're experiencing difficulties with the login page, that thing really is a pain!!

Have you tried logging in using a different browser? Perhaps try clearing cache and cookies as well. The game download itself shouldn't be affecting your ability to login to the play game page.
I haven't tried a different browser, mainly because Chrome is much faster for me and has always worked, but I'll try it now. Also, I don't really know how to 'clear the cache and cookies', is there a tutorial around perhaps?

Explorer seemed to do the same thing, except this time removed my User and Password and made me retype it all completely.

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